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Pricing Coordinator
Panalpina | Los Angeles, California
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Job Description

Req ID: 144490
Job Function: Ocean Freight
Full-Time/Part-Time: Full-time
Contract Type: Regular Employment
Job Level: Entry-level
Office Location: Los Angeles, CA (LAX), United States
Start Date: 07/17/2017

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 offices in more than 80 countries, and employs around 15,000 people worldwide.

We are looking to hire a Pricing Coordinator to assist the Pricing Manager in the development of pricing with specific focus on pricing for internal and external quotation requests. Assists operations staff with rate analyses and negotiations with a view to increasing operating margins. Recommending required mark-ups to maintain established profit margin.


• Responsible for the development of the commercial responses to ad hoc bids
• Assist the Sales team and other operational managers in all aspects of ad hoc pricing submission to customers.
• Assist with front end sales efforts through budgetary pricing
• Participate in bid clarification and other sales related customer meetings.
• Support all other aspects of pricing, budgetary pricing requests from clients and sales and operational managers, and other pricing requests that may arise, including all modes of transport (port to port, Door to Door, etc.).
• Ensure compliance with Corporate and Divisional quotation/pricing processes
• Develop and maintain knowledge with regard to current transportation rates for all modes of transport.
• Establish and maintain good relationships with internal and external service providers.
• Respond to direct requests for "one off" or "commercial only" quotations.
• Ocean: Pricing Coordinator is limited in negotiating buy rates with the carriers. Will handle anything outbound below 200 teu's/year. Anything greater must go to the Trade for quoting. Will advise trade if the GPM pricing is not in line with the market.
• Assist with completing "bid tabs" or procuring rates for out of scope items requiring competitive bidding.
• Establish and maintain good relationships with customers to assist the Sales team acquire new business.
• Interface with other function groups such as IT, legal, security, procurement, management, and sales staff, as well as customers, to create and deliver customer-driven services and solutions.
• Support Pricing Manager by ensuring requests are answered in timely fashion
• Consistent GP increase.
• Consistently be the quickest in the market, acknowledging and responding to pricing requests with meaningful, complete, professional and competitive proposals and proactive solutions.

Decision Making Authority

• Provide advice on service providers, base rates and recommended mark ups.
• Provide guidance and direction to operational staff as requested.
• Provide guidance and direction to Sales staff.

Function / Market & Industry Knowledge / Business Acumen / Process working

• Functional knowledge of Panalpina products
• Functional knowledge of Panalpina customer base
• Functional knowledge of the field of project logistics including but not limited to: service providers such as break bulk, ocean carriers, container carriers, barge operators, specialized and standard trucking lines and other service providers
• Market trends in freight forwarding
• Import/Export and transportation regulatory compliance requirements
• Ability to work against tight deadlines
• High competency with MS Office applications
• Ability to analyze information and extrapolate based on various requirements.
• Expertise and professionalism in customer contacts
• Ability to analyze customer problems and complaints and escalate as appropriate

Skills & Competencies

Leadership Skills
• Ability to communicate effectively with a diverse selection of colleagues and customers.
• Ability to exhibit proactive time management
• Ability to communicate openly and confidently, and to shape conversations to ensure focus and understanding
• Ability to exhibit effective listening
• Willingness to engage in constructive confrontation
• Ability to clearly and concisely present both written and/or oral information
• Ability for systematic and rational analysis to identify the root cause of problems
• Willingness to challenge the status quo and to drive innovation and change
• Capable to generate creative ideas/solutions

Business Skills
• Strong decision making capabilities and high accountability
• Capable to make informed judgments and to generate practical, timely solutions
• Ability to find pragmatic solutions by using decision making techniques
• Willingness to involve stakeholders in decision making process, to get buy-in and to implement solutions

Personal Skills
• Ability to coordinate efforts/resources within and across boundaries to deliver goals
• Ability to work with different cultures and to manage cross functional interfaces
• High priority for teamwork
• Capable to build strong and long-term team relationships within and across functions and geographical boundaries and based on ethics and trust
• Ready to take personal accountability for achieving individual and shared goals
• Ability to plan and organize (ability to prioritize, plan, assign, control and follow up)
• Ability to multi-task and change priorities as the workload demands.
• Exhibit integrity
• Act as a Role Model for Corporate Values; Complete adherence to the Panalpina Code of Conduct is mandatory
• High energy and resilience
• High commitment and positive attitude in the face of setbacks and obstacles
• Ability to manage high stress levels - able to work under pressure and deal with tight deadlines
• Be authentic, approachable, open and honest.

Educational background / Work experience
-Working experience within the freight forwarding/logistics industry (minimum 5 years)

-Relevant working experience (minimum 3 years)

-Degree in Logistics, Business, or Economics is a plus

Language skills
• Must speak, read and write English fluently; additional languages are a plus.

Computer Literacy
• Must have intermediate skills in Microsoft Excel
• Must have basic to intermediate skills in other Microsoft applications (Word, PowerPoint, etc)
• Must be able to quickly gain functional understanding of other Panalpina applications as they relate to finance and reporting.

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