Experience:
No experience
Employment Type:
Part time
Posted:
9/18/2019
Job Category:
Other
Part Time Assistant-Cape Cod Mall-0398
(This job is no longer available)
Pacific Sunwear | Hyannis, MA
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Job Description

Overview

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures .

Responsibilities

PacSun Fit

* Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
* Inspires and motivates others by consistently exhibiting core value behaviors
* Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Customer Experience

* Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
* Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
* Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
* Shares feedback from customers with the leadership team to improve the overall customer experience
* Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

Priority Setting I Decision Making

* Prioritizes and delegates tasks to meet all operational needs
* Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
* Supports and executes visual directives and maintains visual standards set by the company
* Drives efficiency in all operational store processes
* Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
* Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience
* Ensures all store associates follow all policies, procedures and all Safety Program practices

Results Driven

* Holds self and others responsible for the accomplishment of all operational tasks
* Coaches and provides feedback on Sales Associate's performance
* Supports associate engagement by recognizing and rewarding outstanding performance
* Provides direction to associates to ensure understanding of company directives and standards

Operational Responsibilities

* LOP: Leads floor for management team to cover breaks during non-peak periods
* Supervisory level register access
* Opening / Closing Shift: May be required to open or close store during specific periods based on business needs

Additional Responsibilities

* Ability and willingness to take on additional tasks
* Adheres to Federal, state and local labor laws
* Secures and maintains assigned company property
* Ability to safely lift up to 50 pounds
* Flexibility with schedule {able to work weekends , early mornings, nights, peak holiday periods)
* Ability to utilize power tools and navigate a ladder as needed

Qualifications

Education/Skills/Experience

* Passion for product, brands, Fashion and trends
* High school diploma or equivalent required
* Effective written, verbal and presentation skills
* Strong communication and time management skills
* Basic math and computer proficiency
* Previous retail or stock experience required
* Experience supervising teams preferred
* Must be 18 years of age

Physical Demands

* Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
* Ability to operate a cash register and fold and display merchandise
* Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions

About Pacific Sunwear

Pacific Sunwear of California, Inc. (PacSun) is a specialty retailer rooted in the action sports, fashion and music influences of the California lifestyle. The Company sells casual apparel with a limited selection of accessories and footwear designed to meet the needs of teens and young adults. The Company operates a nationwide, primarily mall-based chain of retail stores under the names Pacific Sunwear and PacSun. In addition, the Company operates an e-commerce Website at www.pacsun.com, which sells PacSun merchandise online, provides content and community for its target customers, and provides information about the Company.