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Continuous Improvement Manager Job
Paccar | Lancaster, Pennsylvania
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Job Description

Continuous Improvement Manager/ Grade 24/25  Lancaster, PA



Company Information


PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!




PACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing.

PACCAR Parts is a global business with operations in many countries around the world. The ability to communicate in the native language is critical to our success. Do you speak multiple languages? Let us know!


Under the direction of the PDC senior leadership, creates and drives PDC continuous improvement projects, Six Sigma projects and manages all quality-related activities for the facility.


LOCATION: Lancaster, PA




  • Generates ideas, develops plans, and leads continuous improvement projects in the PDC. Uses Six Sigma tools to complete multiple projects (through savings review) per year.
  • Manages the total quality program for the distribution center.
  • Proactively manages warehouse slotting strategy and multi-location/velocity mismatch reports.
  • Serves as quality liaison with Marketing, Materials, Traffic, inbound/outbound, other PDC's and suppliers, assuring compliance issues are followed through to resolution.
  • Manages inventory control activities to include shipping error research and resolution, NIS research, dealer returns, dealer credit requests, process audits, cycle count and inventory adjustments. Examine and continuously improve the PDC's cycle count process, dealer surveys and audit programs.
  • Covers for floor supervisors during absences and vacations as necessary.



  • Bachelor degree (B.A. or B.S.) required. Bachelor degree in Business Administration or related area required, M.B.A. desired.
  • Thorough knowledge of PDC operations, practices and procedures acquired by 4+ years of experience in a progressive, complex RF distribution center, with inventory control and supervisory duties.
  • Demonstrated ability to work under pressure and effectively communicate and present to individuals and groups. Strong interpersonal skills.
  • Ability to use AS400 and LAN systems experience required. Intermediate abilities in MS Office applications: Excel, Access, PowerPoint, MSWord.
  • Flexibility to work different and varied work schedules, up to 15% travel each year.
  • Six Sigma Lean Belt training (minimum). Green Belt preferred.
  • Bi-lingual skills a plus [desired, not required].

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

About Paccar

PACCAR Inc, operates through two segments: design, manufacture and distribution of light-, medium- and heavy-duty trucks and related aftermarket distribution of parts, and finance and leasing services provided to customers and dealers. The Company's finance and leasing activities are principally related to Company products and associated equipment. Other manufactured products include industrial winches. The Company and its subsidiaries design and manufacture heavy-duty diesel trucks, which are marketed under the Kenworth, Peterbilt and DAF nameplates. The Truck and Other businesses include a division of the Company, which manufactures industrial winches in two United States plants and markets them under the Braden, Carco, and Gearmatic nameplates. In North America, Australia and 16 European countries, the Company provides financing and leasing arrangements, principally for its manufactured trucks, through wholly owned finance companies operating under the PACCAR Financial trade name. (Source: 10-K)

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