No experience
Employment Type:
Full time
Job Category:
(This job is no longer available)
Orange County Fair | Costa Mesa, CA
Grad Date

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Job Description

Position Title: Dispatcher

Rate of Pay : $17.25 per hour

Position Purpose:

Coordinates radio and telephone communications from the Guest Relations Base for Guest Relations/Security/Emergency functions throughout the property during the annual OC Fair event. This is a seasonal/temporary position not to exceed 119 days.

Essential Functions:

* Answers telephones and radio-operated communications systems.
* Screens requests for service to determine appropriate response by either Guest Relations department personnel, emergency and/or law enforcement personnel.
* Dispatches department personnel to security, safety and/or emergency related incidences throughout the fairgrounds.
* Relays information to other law enforcement agencies as needed.
* Acts as ambassador for the OCFEC by answering inquiries from patrons, employees, business partners and guests, and responds to requests for assistance.
* Ensures that safe practices are in effect and works proactively with others to promote a safe environment.
* Contributes to written investigation reports.

This description in no way implies that these are the only duties to be performed by the employee occupying this position.


* Must be at least 18 years of age.
* Ability to follow verbal instructions necessary.
* Demonstrated excellent customer service skills a must, particularly in dealing with others in emergency and/or difficult situations.
* Excellent written and verbal communication skills necessary.
* Must have the ability to remain calm while handling large volumes of requests for service and possible emergency situations.
* The ability to quickly learn appropriate radio terminology and etiquette used by the Guest Relations Department, as well as the layout of the fairgrounds property necessary.
* Must be available to work all 23 days of the annual OC Fair.
* Ability to work outside the normal business day/week as demanded by events and programs.


* Previous experience as a dispatcher preferred, but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk and hear. The employee is frequently required to walk, and must constantly use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Must be able to stand and walk for extended periods of time.

Work Environment:

Will work in a fast-paced environment, mostly in outdoor locations during all types of weather. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually loud, but quieter noise levels may be experienced if working in indoor locations.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Will be required to perform other duties as directed, requested or assigned.