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Employment Type:
Full time
Job Category:
Assistant Manager
(This job is no longer available)
Octapharma Plasma, Inc. | Garden Grove, CA
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Job Description

Want to be a part of something exciting? Help Octapharma Plasma open our next Donor Center right here in Garden Grove!  At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.

We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.

Operations – Leadership - Quality


Top of Form

We are seeking a Assistant Manager to join our growing biopharmaceutical company and assist in opening our newest Donor Center. Reporting into the Donor Center Director, this position is responsible for assisting the Center Director in the daily operational function of donor center operations. You will assume managerial responsibility of donor center operations in the Center Director’s absence.

Additional responsibilities of the Assistant Manager role include:

        Ensures the total operation is in compliance with facility SOPs, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements

        Ensures that professional customer service skills, courtesy and respect are utilized by center staff to maximize donor retention

        Assists in audits, inspections and training at other donor center facilities as needed

        Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities

        Ensures areas are well-stocked to handle current and next day's production

        Maintains daily and monthly production statistics (e.g., Softgoods Inventory, Haemonetics Reports, PCS2 Logs and Event Tracking Logs, etc.)

        Completes shipments and reviews all test results and shipping records

        Maintains continual attention to weekly supply needs and completes monthly inventories

        Oversees the performance of all equipment maintenance and ensures all equipment is well maintained, in good working order and is calibrated as required

        Hires, trains and coordinates donor center staff members to ensure a competent, compliant and quality team that yields maximum donor production

        Schedules and facilitates employee cross-training activities to prepare the team for volume increases, staff depletions, vacations and absenteeism

        Monitors special programs (i.e., internal and external recruiting, donor’s communication, donor center paperwork, donation follow-up)

        Hires, motivates and evaluates center personnel based on established guidelines

        Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership

        Provides leadership for employee relations through effective communication, coaching, training and development

Operations – Leadership - Quality


Qualified candidates of this role will offer a Bachelor’s degree in an applicable field of study (or an equivalent combination of education and experience may be considered). You must offer strong organizational skills, attention to detail and excellent interpersonal skills.

Other requirements of the Assistant Manager role include:

        Three to five years of working experience in a biomedical field preferred.

        Previous work experience demonstrating decision making ability, ability to effectively communicate with and positively influence people, familiarity with fiscal operations, supervisory responsibility, conflict resolution, and customer service.

        Certification as a Sr. Medical Screener, Phlebotomist and Sr. Processing Technician required or ability to obtain certification within six months of acquiring position.

        Basic organization, multi-tasking, and problem-solving skills and the ability to work well under pressure and meet demanding deadlines.

        Proficiency with Microsoft Office Suite (Word, Excel).

        Excellent communication skills and ability to conduct oral presentations.

        Excellent people skills which extends to a diverse group individuals and demographics.

        Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.


***Qualified candidates must be willing to travel for training***


Operations – Leadership - Quality


At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package.

Other benefits include:

        Medical, Dental and Vision Insurance

        Life Insurance

        401(k) contribution and matching program

        Flexible Spending Accounts

        Tuition Reimbursement

        Team-oriented environment

        Recognition programs


Operations – Leadership - Quality

About Octapharma Plasma, Inc.

We believe the growth and success of each of our employees is an important part of the continued growth and success of our company. We create a workplace known for teamwork and recognition based on the following values: Customer Focus Leadership Integrity Team Spirit Self Respect Respect for Others Life Balance Safety