No experience
Employment Type:
Full time
Job Category:
National Account Coordinator
(This job is no longer available)
Oakwood Worldwide | Phoenix, AZ
Grad Date

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Job Description



If yes, you could be Oakwood's next NATIONAL ACCOUNT COORDINATOR (NAC)! In this exciting position, you will be the heart and soul of your team's business operations and activities. You will anticipate the needs and continuously collaborate with your client(s).

At Oakwood Worldwide, we know that satisfied associates make for satisfied clients and guests. Oakwood promotes from within!

This position is based out of our Worldwide Sales and Service Center (WSSC) in Phoenix, AZ.

Our offices are located just off the 17 freeway at Dunlap Avenue on 25th Avenue

Shift: Monday - Friday Hours: Currently - 8:30 am - 5:00 pm

* (Working hours will change to (9:30 am - 6:00 pm) during daylight savings time.)

Sales - Auditing - Reservations - Customer Service - Administration

What's In It for You?

The NAC is our one point of contact liaison for our high volume clients, servicing their temporary housing needs globally. The NAC is expected to partner with Directors, Operations Managers, Account Manager and Account Executives to generate sustainable, profitable business.

Oakwood has recognition and awards plus competitive compensation and benefits:

Medical / Dental / Vision coverage and Prescription Drug Programs / Company Paid Life Insurance & AD&D / Short and Long Term Disability Insurance / Life Insurance for Family Members / Multifaceted Learning Opportunities / Educational Reimbursement / Paid Vacation & Sick Leave / Child Care Reimbursement / Direct Deposit Payroll and much more!

What Your Day Is Like

* You will service as the liaison between the client and Oakwood

* You will evaluate and service the client's housing needs

* You will respond to large volume of client's needs and manage reservations

* You will partner with Operations to assure timely reservation communications

* You will partner with Sales and Operations on service escalations

* You will use sales skills to convert business

* You will perform customer needs assessment; and provide client reports

* You will act as after-hour resource, when needed

Best Candidates Will Have

* Previous experience in the corporate housing industry or related fields

* Strong organizational, customer service and communication skills

* Administrative and sales experience

* Intermediate abilities with Microsoft Office Suite, email, Internet and CRM (Siebel, preferred)

Oakwood is the premiere global provider of Corporate Housing Solutions

Headquartered in Los Angeles, California, Oakwood Worldwide is the world's largest provider of high quality furnished and unfurnished accommodations. We provide the advantages of far-reaching resources, unparalleled expertise, and the industry's most personalized customer service through a tightly integrated staff of more than 3,000 highly trained professional. Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers.

If you want to work in a fun, pro-employee, professional environment, join our industry leading team today!

About Oakwood Worldwide

Oakwood prides itself on providing superior customer service to every client. Our friendly and knowledgeable Corporate Account Managers and customer service staff will make doing business with us a refreshingly pleasant experience. Oakwood is constantly developing new services and technologies to make it more efficient and convenient for your company to work with us. To simplify your accounting, our centralized billing system enables us to consolidate charges to create a single invoice for all of your employees staying at any of our locations nationwide. eOakwood, a secure portal for businesses and agencies, allows our clients to access a variety of information on past, current, and planned stays at Oakwood. Oakwood also offers enrollment in our exclusive Total Solution Program, guaranteeing we will fill 100% of your serviced housing requests. If for any reason we cannot fill your housing request at an Oakwood location, we will make a reservation with an alternative provider, manage the details of the stay, and integrate the information into your company's eOakwood system. We can even place a member of our travel staff onsite at your corporate office to book all of your company's housing requests.