Northeast Delta Dental

Northeast Delta Dental has always been committed to providing extraordinary service to our customers. GOSE allows us to assign a value to that excellent service. Additionally, GOSE allows us to measure the extent to which improved quality translates into effective performance. These guarantees help our customers feel better about choosing our benefit plans. Each time Northeast Delta Dental does not meet a service guarantee, we send a refund payment to a group customer. We call it making an investment. Customers either call our attention to these lapses, or we turn ourselves in. Our GOSE program ...


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