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Shipping Support Clerk Job
NCH Corporation | Dallas, Texas
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Job Description

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Shipping Support Clerk

We are seeking a Shipping Support Clerk to join our Danco Distribution center, located in Dallas, Texas.
Danco, Inc. is one of the top distributors in the U.S. for plumbing repair and replacement parts. Danco sources and distributes parts for virtually every brand of plumbing fixture, including faucets, sinks, tubs and toilets. You can find our plumbing products in most major hardware and home improvement stores throughout the U.S. Visit our company’s website at www.danco.com.


Do you have what it takes to work for us?


Key Duties for the role:


  • Responsible for learning all aspects of shipping to Warehouse Customers.
  • As the primary contact, communicate effectively with key customers and their distribution counterparts.  This will be via email or direct phone call.
  • Gain extensive knowledge of key customer's websites, especially related to shipping guidelines and compliance. 
  • Enter all appropriate information into customer's TMS (Transportation Management Systems) on time and with accurate information.
  • Assure that all shipments are shipped on preferred carriers per their written guidelines and with the appropriate freight terms and support documentation (BOLs, Placarding, etc).
  • Act as the primary contact for Danco Accounts Receivable and provide all support documentation for chargebacks due to shortages or fines.
  • Assure the accuracy of all shipments by performing audits for part number and piece accuracy.


Position Requirements:


  • Possess strong computer skills with focus on Microsoft Office (primarily Excel and Outlook), and the ability to learn company's operating system (Focus and Oracle) and customer web portals.
  • Ability to work independently and within time constraints, as prescribed by shipping schedule.
  • Display the ability to research past shipments and provide appropriate information to dispute claims.
  • Effective communication skills: verbal and written communication skills including good telephone skills.
  • High School Diploma; or equivalent.
  • Able to work in a non-climate controlled environment.
  • Ability to lift/move up to 50 pounds.
  • Outgoing, team player, and a willingness to learn.
  • Solid attendance track record.


At Danco we work 1st Shift, 5:00am to 3:30pm, Monday – Friday workweek with the opportunity for overtime.


We offer a competitive salary, a full suite of benefits, employee development and recognition programs.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About NCH Corporation

nCipher is redefining cryptographic security to protect points of risk across the enterprise - from network appliances to Web servers, to custom software applications and back-end databases. nCipher provides hardware and software solutions that enable organizations to implement best practice security by addressing the challenges of cryptographic key management and performance. Many of the world's leading organizations - from Microsoft and Barclays Bank to PricewaterhouseCoopers and the U.S. Navy - rely on nCipher to deliver a sound e-security infrastructure. nCipher's products are particularly well suited to organizations with high volumes of security-sensitive transactions, such as banking and financial institutions, government departments, e-retailers and online service providers. nCipher is listed on the London Stock Exchange (LSE:NCH) and is a member of the FTSE TechMARK and FTSE4Good indices with offices in Cambridge, UK; Boston, Seattle, Paris, Hamburg, Singapore and Tokyo.

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