5+ years of experience
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Employment Type:
Full time
Job Category:
Manager, Claims - Indemnity Specialty
(This job is no longer available)
Nationwide | Chicago, IL
Grad Date

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Job Description

If you're passionate about becoming a Nationwide associate and believe you have the potential to be something great, let's talk.

Number 54 on the Fortune Magazine 100 Best Places to Work.

* Please Read*

Strong coverage experience required. Seeking a leader who is adept at training and guiding teams.

JOB SUMMARY: Manages a Nationwide Indemnity specialty claims unit in support of as environmental, construction defect, or asbestos claims. Ensures that the best possible measures are taken to minimize claims liability.

Job Description

RELATIONSHIP: Reports to Reports to Reports to Claims Director.



1. Assists with the review and approval of all coverage decisions and all settlements.

2. Negotiates claims for settlements in excess of $2.0M up to $30.0M.

3. Works with actuarial to identify short (1-3 years) and long-term (up to 30 years) trends to forecast claims payouts, both in terms of timing amounts.

4. Responsible for establishing and achieving unit goals which are consistent with NW Indemnity goals, mission and objectives.

5. Delivers a positive On-Your-Side customer service experience to all internal, external, current and prospective Nationwide customers.

6. Identifies, develops and retains high potential/high performing associates who have the potential for or are ready to fill critical roles in the organization.

7. Responsible for the management of associates including performance management, salary planning and administration, training and development, workflow planning, hiring and placement, and disciplinary actions.

8. Other duties as assigned.


Education: Undergraduate studies in related field with degree and post-graduate studies preferred.

Licenses/Designations: State licensing where required. Studies toward professional designations, such as ARE, CPCU, IIA, and/or AEI preferred.

Experience: Eight years related claims specialty experience; legal background beneficial. Management or team leadership experience required.

Knowledge: Knowledge of property casualty claims with emphasis on environmental claims. Relevant professional designations highly desirable.

Skills/Competencies: Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process and ensuring a positive customer experience. Demonstrated decision-making skills including the ability to negotiate, analyze and approve claims settlements. Ability to lead and manage staff in all aspects of specialty claims operations. Ability to develop business strategies that support NWI initiatives.

Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors.

Staffing Exceptions to the above Minimum Job Requirements must be approved by: Business Unit Executive and Human Resources.


Working Conditions: Office environment. Frequent travel to field and home office.

Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Job Evaluation Activity: Edited 5/2/11 JTG

Additional Job Description


About Nationwide

Nationwide, based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by A.M. Best. The company provides a full range of personalized insurance and financial services, including car insurance, motorcycle, boat, homeowners, life insurance, farm, commercial insurance, administrative services, annuities, mortgages, mutual funds, pensions, long-term savings plans and health and productivity services.