Experience:
No experience
Employment Type:
Part time
Posted:
2/22/2019
Job Category:
Customer Service
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Manager - Customer Experience (Part Time -...
Michaels Stores | Roseburg, Oregon
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Job Description

Customer Experience Manager - Nights and Weekends is enthusiastic and passionate about Creativity, People and Arts and Crafts. The Customer Experience Manager - Nights and Weekends' primary focus is customer engagement and is responsible for ensuring that an exceptional level of customer service is experienced by each customer. The Customer Experience Manager - Nights and Weekends is responsible for driving customer experience levels in the building by cultivating an atmosphere ("retailtainment") that exceeds the customer's expectations.

About Michaels Stores

Michaels Stores, Inc. (Michaels) is an arts and crafts specialty retailer in North America providing materials, ideas and education for creative activities. The Company also offers a variety of classes, demonstrations, and family-focused events to inspire its customers with product ideas and information. As of March 30, 2009, the Company operated 1,015 Michaels retail stores in 49 states, as well as in Canada, averaging 18,300 square feet of selling space per store. Its stores offer arts and crafts supplies and products for the crafter and do-it-yourself home decorator. Michaels also operated 157 Aaron Brothers stores as of March 30, 2009, in nine states, averaging 5,500 square feet of selling space per store, offering photo frames, a line of ready-made frames, custom framing services, and a selection of art supplies.Each Michaels store offers approximately 37,000 basic stock keeping units (SKUs) in a number of product categories. (Source: 10-K)

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