Job Location: United States : New York : Troy
Role Value Proposition:
This position supports the Metlife’s core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions.
Key Responsibilities:
- Interviews insureds, claimants and other parties to determine the facts of the claim.
- Creates and documents claims file to comply with company guidelines and state regulations.
- Reviews factual information to determine coverage and/or liability of all parties to the claim.
- Determines the value of the claim by contacting the claimant, attorney, medical provider, and no fault carrier. Evaluates, negotiates, and moves bodily injury claims to closure.
- Resolves complaints, and participates in arbitration and/or grievance procedures.
- Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria.
- Performs other related duties as assigned or required.
Essential Business Experience and Technical Skills:
Required:
- 1-3 yrs. related claims experience.
- Candidate is expected to obtain required state licenses after hired.
Preferred:
- Bachelor’s Degree strongly preferred
- Casualty Adjuster Insurance Experience
- Other Claims Experience
- Excellent verbal and written communication skills
- Strong Analytical skills
- Strong Computer skills
- Detail oriented and accurate
Business Category
< MetLife P&C Claims >
Number of Openings
<3>
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”
About MetLife
MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia, Europe, the Middle East and Africa.
We now have openings in your town! Apply to to the link and find out more now!