Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
7/27/2017
Job Category:
Customer Service
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Claims Adjuster - Casualty
MetLife | Troy, New York
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Job Description

Job Location: United States : New York : Troy 

 

Role Value Proposition: 

This position supports the Metlife’s core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions. 

Key Responsibilities

Essential Business Experience and Technical Skills:

  • Interviews insureds, claimants and other parties to determine the facts of the claim.
  • Creates and documents claims file to comply with company guidelines and state regulations.
  • Reviews factual information to determine coverage and/or liability of all parties to the claim.
  • Determines the value of the claim by contacting the claimant, attorney, medical provider, and no fault carrier. Evaluates, negotiates, and moves bodily injury claims to closure.
  • Resolves complaints, and participates in arbitration and/or grievance procedures.
  • Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria.
  • Performs other related duties as assigned or required. 


Required Qualifications: 

  • High School Diploma/GED. 
  • 2-3+ yrs. related business experience.
  • This position will be filled in Troy, NY 

Preferred  Qualifications:

  • Bachelor’s Degree
  • Insurance Experience
  • Claims Experience
  • Excellent verbal and written communication skills
  • Strong Analytical skills
  • Strong Computer skills
  • Detail oriented and accurate

About MetLife

MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia, Europe, the Middle East and Africa.

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