Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
12/18/2019
Job Category:
Information Services
Computer Technician
(This job is no longer available)
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Job Description

QUALIFICATIONS:

* Associate's Degree in Computer Science / Information Technology, or a High School Diploma with at least a CompTIA A+ certification plus 2 years practical experience, or 3+ years of equivalent experience.
* Strong knowledge of current and legacy versions of Windows, Chrome OS, iOS, Android, as well as Microsoft Office and Google productivity suites.
* Ability to troubleshoot and perform minor repairs on PC's, Chromebooks, iPads, projectors, and printers.
* Understanding of fundamental network technologies and equipment such as VLANs, IP addressing, WiFi, switches, and basic network troubleshooting.
* Basic understanding of server roles and features such as Active Directory, DHCP, DNS, and file sharing.
* Ability to effectively utilize a trouble ticket system to manage and track support requests in a timely manner.
* Strong team and independent work ethic, with the ability to both prioritize and resolve issues independently, as well as communicate and work together in a team dynamic.

REPORTS TO:

Network Administrator

JOB GOAL:

To assist the Network Administrator and provide technical support to the schools.

A. PERFORMANCE RESPONSIBILITIES:

* Keep computers, Chromebooks, iPads, printers, and other equipment in working order by performing routine maintenance, imaging, minor repairs, and upgrades as necessary.
* Monitor ticketing system for designated school(s) to resolve hardware, software, and training issues for end users.
* Assist the Network Administrator in troubleshooting local network and server issues.
* Other duties as assigned by the Network Administrator

B. MAINTAIN THE HIGHEST STANDARDS OF PROFESSIONALISM:

* Demonstrate positive work habits by showing initiative, cooperation, dependability, efficiency, and productivity.
* Demonstrate responsible behavior regarding attendance and work schedule.
* Perform in a professional manner when interacting with students, parents, faculty, administration, and co-workers.
* Follow the guidelines of confidentiality as established by the school district.
* Attend and participate in relevant training sessions, meetings and professional growth activities as requested and/or required.

TERMS OF EMPLOYMENT:

Twelve Month Contract

EVALUATION:

Performance of these responsibilities will be evaluated annually in accordance with the approved administrative procedure for staff evaluation.