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Puerto Rico - Resilience Program Intern
(This job is no longer available)
Mercy Corps | San Juan, PR
Grad Date

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Job Description


LENGTH OF INTERNSHIP: September - April 2020 (flexible)

Availability: M-F 8am-5pm (flexible)


Primary Supervisor: PR Director

The intern will also work closely with:

* Program Officer
* Associate Engineer
* Other members of the Program Team
* M&E Manager


Mercy Corps responsibilities

For the duration of this internship assignment the intern will receive:

* ISOS Med-Evac Insurance
* One-time round-trip travel to and from Puerto Rico (if relocating)
* Training and supervisory support
* Workstation with computer, internet, and phone access
* Access to Mercy Corps resources, including extensive digital library and online tools
* Additional tools, materials, and communication devices required for project to be undertaken
* Parking space at Mercy Corps office
* Internet and phone fees (up to 45$ each /per month)

Intern responsibilities

Intern will remain responsible for all costs associated with:

* Accommodation, living expenses, and transport office-home-office.
* All other costs associated with this internship


Mercy Corps has been operational in Puerto Rico since 1st October 2017. Following Hurricane Maria, Mercy Corps is supporting relief and recovery efforts in Puerto Rico in both rural and urban settings. We have a team in Puerto Rico that is focused on helping local organizations deliver humanitarian assistance and start rebuilding the communities ravaged by the hurricane.

Our recovery approach focuses on meeting immediate energy and water needs and rebuilding a better energy and water system, as well as providing comprehensive wrap-around services for communities in need through Disaster Risk Reduction and agriculture programs. Our work will equip existing Community Centers with the emergency solar power, tools and support needed to transform them into Resilience Hubs, which will serve as critical resource points and have the ability to promote both social cohesion and resilience. These existing community centers already serve as key gathering points, aid distribution sites, places for community events, and shelter for people who have lost their homes. With our support, they will be able to do even more to support families in need, providing access to basic services and building resilience to future disasters.


The intern will develop an understanding of international humanitarian response, disaster risk reduction and resilience programming, and early recovery programs after natural disaster through his/her work with field teams and headquarters. The intern will build practical skills in information management, communications with field teams operating in complex, challenging environments, as well as administration of humanitarian programs. This position provides an opportunity to gain an understanding of the technical, administrative and operational aspects of a large, international organization.

The intern may also learn more about program management principles by completing the PMD Pro Level 1 training and passing the associated exam. The intern will have access to mentoring/coaching provided by the Program Manager, M&E and Reporting Officer, and Team Leader, related to proposal development, program implementation and grants management, report writing and editing (including requirements and data collection/collation for specific donors), research, and communications at Mercy Corps. As well as technical work with potable water, solar energy and other technical program areas.

The intern may also complete informational interviews with other Mercy Corps staff members working in his/her area(s) of interest, in order to increase his/her knowledge of Mercy Corps' work in these areas. Additional learning objectives may be negotiated with the intern, depending on skills, interests, and country program needs.


The intern is expected to provide support to the team as follows:

* Help with the development and coordination of compliance strategies and systems that maintain alignment and facilitate collaboration between Mercy Corps Puerto Rico program areas: clean water, solar energy, agriculture, and disaster risk reduction.
* Help local Mercy Corps project teams to ensure that all water infrastructure and PV solar projects are implemented and handover in selected communities.
* Support Program Team, including agronomists, in the planning and implementation of distribution and training activities related to small farmers support program.
* Support Program Officer and Team Leader in ensuring all Program Team files and systems are in alignment with Mercy Corps guidelines and standards.
* Support the M&E and Reporting Officer with project monitoring.
* Support Mercy Corps team members during local partner training and events.

The Program Intern will have the opportunity to spend 10-15% of his/her time on a special project or deliverable, to be designed in collaboration with her/his supervisor. This project must be mutually beneficial--meeting both an MC Puerto Rico program need and aligning with the Fellow's professional/academic interests.


* Master's / postgraduate student or advanced BA/BS (final year or recent graduate) with demonstrated interest or experience in international development and/or humanitarian programs, resilience or sustainable practices.
* Excellent verbal and written communication skills in English
* Conversational Spanish, with the ability to read and write
* Excellent organizational skills
* Detail-oriented
* Team oriented
* Computer proficient and savvy, especially strong working knowledge of Microsoft Word, Excel, and PowerPoint
* Flexible and willing to work on tight deadlines and on both administrative and program support activities.
* Experience in Latin American and/or Caribbean context is a plus
* Legally authorized to work in the United States

A successful intern will be highly motivated and interested in ensuring high quality resilience and recovery programming. Candidates must be resourceful, possess excellent written and verbal communication, are flexible/adaptable and capable of working with minimal supervision.


Housing not provided. Intern must find out his/her own accommodation. MC will provide support and advice. Airbnb is very common and popular, with reasonable rates for individual or shared apartments within San Juan metropolitan area near the MC office.

This position is based in San Juan, Puerto Rico and requires up to 40-60% local travel. Mercy Corps team member movement is governed by the Standard Operating Procedures (SOPs) currently in place for Puerto Rico as directed by Mercy Corps security focal points. Access to electricity, communications and potable water are available in Puerto Rico. Goods, services and availability of cash in ATMs are available both inside and outside of San Juan.

Mercy Corps interns and volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.


Candidates interested in this internship should submit a resume and a statement of interest. In your statement, you are encouraged to discuss any related experiences relevant to the projects outlined. You may wish to describe your career interests and discuss your previous work and educational experiences demonstrating these interests. Your application will be reviewed by the hiring team within 2 weeks of submission and shortlisted candidates will be contacted directly for interviews. All applicants will receive notification once a decision has been made.

Mercy Corps interns and team members represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds and ways of thinking. Diversity helps us unlock complexity.