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Employment Type:
Full time
Job Category:
Information Services
Puerto Rico - Monitoring, Evaluation and Reporting...
(This job is no longer available)
Mercy Corps | San Juan, PR
Grad Date

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Job Description


LENGTH OF INTERNSHIP: September 2019 - April 2020

Availability: M-F 8am-5pm (flexible)


Monitoring, Evaluation, and Reporting Manager


Mercy Corps responsibilities

For the duration of this internship assignment the intern will receive:

* Stipend of $1,500 per month
* One-time round-trip travel to and from Puerto Rico (if relocating)
* Training and supervisory support
* In-office workstation with computer, internet, and phone access
* Access to Mercy Corps resources, including extensive digital library and online tools and trainings
* Additional tools, materials, and communication devices required for the project

Intern responsibilities

Intern will remain responsible for all costs associated with:

* Laptop for working remotely
* Accommodation, living expenses, and personal travel
* All other costs associated with this internship


Following Hurricane Maria, Mercy Corps launched a humanitarian response in Puerto Rico that has since transitioned to longer-term programming focused on community and economic resilience. Our current portfolio includes two corporate-funded programs, one of which is aimed at strengthening the capacity of community-based organizations and local government agencies in the areas of disaster preparedness and response, and incorporates initiatives related to solar energy, potable water, and agriculture. The second program is supporting business recovery, tourism revitalization, and natural area rehabilitation.

The Monitoring and Evaluation (M&E) unit exists to strengthen the monitoring efforts and evidence base of Mercy Corps Puerto Rico's programs and provides technical support and timely information to program teams in order to support and facilitate adaptive management. The M&E unit assists programs in specific activities that help assess, quantify, and document the outputs and impacts of Mercy Corps programs, overseeing processes related to data collection, management, and analysis.

The MER Intern will be involved in the day-to-day collection & management of data and activity evidence for both programs in Mercy Corps Puerto Rico. The MER Intern will also assist in data analysis & consult with program teams regularly to ensure we are collecting and managing the information necessary to monitor progress and demonstrate Mercy Corps' impact.

In addition, the MER Intern will be heavily involved in Mercy Corps Puerto Rico reporting processes. With support from the MER Manager and program teams, the MER Intern will draft official reports and interim updates for existing and potential donors that illustrate program progress and highlight milestones as well as individual participants. The MER Intern will assist in ensuring all reports/updates meet donor and Mercy Corps requirements and are completed in a timely manner.

The MER Intern will also work closely with program teams on the implementation and monitoring of our Community Accountability Reporting Mechanism (CARM). This tool is a part of Mercy Corps' worldwide initiative to ensure communities and program participants are able to provide feedback, suggestions, and/or complaints in an effort to help prevent all forms of exploitation and abuse.


The intern will develop an understanding of Mercy Corps monitoring, evaluation, and learning processes as well as internal and external reporting standards. The intern will gain valuable experience in supporting post-disaster early recovery programming related to risk reduction and resilience, working closely with vulnerable communities and local partners. The intern will work with the field teams and points of contact in headquarters to build practical skills in information management, analysis, and communications, as well as administration of programs and MEL processes in complex environments. This position provides an opportunity to gain an understanding of the technical, administrative, and operational aspects of a large, international organization.

The intern will also learn about program management principles, both through exposure to Mercy Corps Minimum Standards in practice and by completing the PMD Pro Level 1 certification exam (the cost of which will be covered by Mercy Corps). The intern will have access to mentoring/coaching provided by the MER Manager, M&E Assistant, Program Managers, and Puerto Rico Director.

The timing of this internship also presents a unique opportunity for the individual selected to participate in and support with a final external evaluation of a multi-sector program. In addition, the intern will likely have the opportunity to support the MER Manager and Senior Management Team with proposal development.

The intern will have the option to complete informational interviews with other Mercy Corps staff members within Puerto Rico and globally who are working in their area(s) of interest. Additional learning objectives may be negotiated between the intern and their supervisor, depending on skills, interests, and country program needs.


* Work closely with MER Manager, M&E Assistant, and program teams to ensure timely, accurate collection and management of data related to program activities and objectives.
* Write initial drafts of donor reports, updates, and other internal and external communications that incorporate quantitative and qualitative outputs and achievements, progress on grant-specific milestones, and/or participant narratives.
* Support program teams with the implementation and monitoring of Community Accountability Reporting Mechanism (CARM).
* Support MER Manager and other members of the Senior Management Team in drafting project proposals in the event Mercy Corps Puerto Rico seeks additional funding opportunities. Compile stories of interest from beneficiaries to complement reports to donors highlighting project progress and achievements.

If desired, the intern will have the opportunity to spend 10-15% of their time on a special project or deliverable, to be designed in collaboration with her/his supervisor. This project must be mutually beneficial--meeting both a Mercy Corps Puerto Rico need and aligning with the individual's professional/academic interests.


* Master/postgraduate student or recent graduate (no more than 1 year out) with demonstrated interest or experience in international development, humanitarian programs, and/or M&E preferred.
* Excellent verbal and written communication skills in English required. (Writing sample will be requested).
* Conversational Spanish strongly recommended.
* Excellent organizational skills and attention to detail.
* Computer proficient, with strong working knowledge of Google Suite, Microsoft Excel, & Microsoft Word.
* Flexible and willing to work on tight deadlines and on both administrative and program support activities.
* Ability to work collaboratively within a diverse team; culturally conscious.
* Experience in Latin American and/or Caribbean context is a plus.
* Legally authorized to work in the United States

A successful intern will be highly motivated and interested in ensuring high quality data collection and supporting adaptive management of resilience-oriented programs. Candidates must be resourceful, possess excellent written and verbal communication, be highly organized, and able to work independently.


The intern is responsible for finding their own accommodation in San Juan. Airbnb is very common and popular, with reasonable rates for individual or shared apartments within San Juan metropolitan area near the Mercy Corps office.

This position is based in San Juan, Puerto Rico and requires up to 20-30% local travel. Mercy Corps team member movement is governed by the Standard Operating Procedures (SOPs) currently in place for Puerto Rico as directed by Mercy Corps Security Focal Point and Puerto Rico Director. Access to electricity, potable water, and internet connectivity are readily available in Puerto Rico. Goods, services and cash (via ATMs) are easily accessible.

Mercy Corps interns and team members represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds and ways of thinking. Diversity helps us unlock complexity.