Job Summary
If you enjoy speaking with people from all over the world and can turn a regular conversation into revenue for the company, we might have the perfect job for you. As a telephone sales representative, you answer incoming calls and work with customers to sell them on our products and services. A telephone sales representative must be passionate about what our company has to offer and truly believe in the vision we sell. This excitement must come through on every call to guarantee that customers enjoy speaking to you and want to learn more about the company and brand. As a telephone sales representative, you can relax and enjoy your day in an office while making connections all over the world.
Job Responsibilities
- Encourage customers to buy services and products by using a prepared script to reference important parts of what the company offers.
- Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
- Advise prospective and current customers by answering questions and addressing concerns about purchased products.
- Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information.
- Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
- Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
- Boost morale in the office by encouraging other sales representatives and adopting a team mentality on the sales floor.
- Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs
Job Qualifications
Required
- High school diploma or its equivalent
- Prior telephone sales experience
- Able to pass a background check and drug screening
Preferred
- Professional appearance
- Well organized and great attention to detail
About the CompanyMeitian Steel Co. Ltd. is a professional manufacturer of cold rolled stainless steel coil/strip/sheet & circle with annual production capacity 120,000 tons. Located in Economic Development Zone of Jieyang, China, with a growing network of customers in the North American region. our cold-rolling mill covers 48,000 square meters, with total 300 employees including over 50 highly-qualified engineer and technicians. The production facilities include 8 sets of precise reversing cold rolling lines, 1 pickling line, 7 sets of bright annealing furnace, shearing, slitting, circle punching line.
Besides, we have our service center - Shunde Rongdong Metal Processing Factory processing stainless steel sheet cutting, slitting, surface polishing/brushing. Our main product is 409, 410S, 430, 201 grade, 2B/BA/polished/brushed finish. We can produce various kinds of hardness according to customer's requirement based on the specific application, soft material for deep-drawing, stamping, bending and hard material (1/4H, 1/2H, 3/4H, FH) for structure, decoration, electronic component usage.
In the past years, our plants have been continually improving equipment and technique to provide high- quality products to our customers. Nowadays the comprehensive facilities are used throughout the production process, from incoming material inspection to packaging and delivery.
Owing to our excellent quality, competitive price and full-hearted service, our products have won a good reputation and taken a great market share. With most sincerity, we welcome every customer both at home and abroad to contact us for win-win cooperation
