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Scheduling Coordinator
MEDLink | San Francisco, California
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Job Description

• Manage appointments and schedules in a fast-paced environment for 30+ Doctors, who are diverse in multiple medical specialties, for Workers' Compensation.
• Provide excellent customer service during interactions with doctors, patients, lawyers, and claims adjuster. 
• Maintain the schedules for the Doctors for numerous satellite offices. 
• Coordinate and interact with staff from multiple satellite office locations and diagnostic test facilities.
• Manage and confirm appointments with patients and clients, including facilitating interpreters.
• Act as a liaison between CEO, doctors, staff, clients, and customers while earning their confidence with reliable follow through and clear communication. 
• Coordinate inside marketing and sales support with customers, lawyers, insurance companies, and other groups.
• Manage office administration tasks.

• Provide excellent telephone and email communication skills
• Ability to provide excellent customer service skills 
• Self driven to finish tasks and ability to follow up in a timely manner
• Professional office demeanor, team player, and able to handle constructive criticism  
• Bilingual skills in Spanish is HIGHLY DESIRED but not required
• Ability to multitask and help maintain efficiency in a fast paced office 
• Ability to resolve operational problems and conflicts as they occur
• Provide inside sales support and assist with planning logistics for seminars or sales visits
• Ability to type 70% detailed concise data entry and date notes
• Ability to calmly and professionally deescalate a stressful situation
• Knowledge of Medical Terminology is helpful or we will train you
• Experience with preparing PowerPoint presentations
• Experience interacting with individuals of diverse backgrounds


• Proficient with computers (MACs preferred)
• Able to work 3 days a week minimum
• Ability to type minimum 55 WPM 
• Proficient in PowerPoint 
• Minimum GPA of 3.2

About MEDLink

Since 1992 under the ownership of CEO Janice Skiljo Haris RN MSN NCLCP MSCC, MEDLink is a premiere provider of the following services:

Specialties: Medical-Legal Experts, Medicare Set Asides, Life Care Planning, Home Health Care Assessments

 *MEDLink Medical-Legal Services Includes: Scheduling for Qualified Medical Evaluations, Agreed Medical Evaluations, Independent Medical Evaluations for 30+ select Doctors since 1992 for Workers’ Compensation, ADR, PR4s, Subsequent Injury Fund, Personal Injury, Retirement Disability, Fitness-For-Duty, Long-Term Disability. 

*MEDLink Specialty Services Includes: Medicare Set Asides (MSAs), Medicare/SSD Status Checks, Medicare Lien Dispute Resolution MSA Submissions to CMS, Life Care Plans (LCP), Home Health Care Assessments, Home Modification Assessments, Future Medical Cost Projections, Medical Bill Lien Disputes.

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