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Installation & Repair Technician
MCTV | Massillon, Ohio
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Job Description


Responsible for installation and repair of all services including Internet, TV and phone. The I/R Technician must be able troubleshoot technical issues related to all services. The work for this position may be scheduled appointments, on-going tasks, or unplanned.

Essential Duties and Responsibilities

In this role, the Installation & Repair Technician (I/R Technician) has primary responsibility to:

Perform installations for converters, high speed data and digital telephone

Perform disconnects, reconnects, theft checks, traps and audits

Understand and communicate the function of RF wire routing, telephone wire routing, RG and twisted pair wiring, converters, remote controls, digital telephone MTAs and high-speed data modems

Follow proper procedure for installation from internal/external house to tap

troubleshooting company and customer equipment from tap to home

Reading and understanding maps and RF layout

Willingness to learn additional skills and work with Plant Maintenance to locate and repair fiber breaks, distribution and signal problems

The Installation & Repair Technician must successfully utilize the following tools/equipment in order to complete their responsibilities:

Basic tools such as hammer, saw, screwdriver and pliers, drills, saws, impact drivers

Meters, PCs, Tablets, cell/smart phone other testing equipment

Physical requirements - Carry and setup ladder, Lift 80+ pounds, be able to work at heights of 30+ feet, perform duties outdoors in any type of weather, working in tight spaces with various temperatures (crawl space, attic, etc.)


Must have a valid driver's license

Must successfully complete background check and drug test

High School Diploma or GED required

Previous cable/telecommunications or related experience preferred

Demonstrated knowledge of using meters and testing equipment is preferred

Previous experience and willingness to learn a variety of telecommunications processes is preferred

Ability to multi-task with a variety of systems, tools, customers and co-workers

Excellent verbal communication with customers and co-workers

Diverse Workforce/EEO

MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status.

To Apply

Interested candidates may send cover letter and resume to (see below) (please include job title in your email), or to the following address


PO Box 1000

Massillon, Ohio 44


Applicants must be eligible to work in the specified location

About MCTV

MCTV 15 is a free speech forum protected by the First Amendment. Responsibility for the content of the programming shown on MCTV 15's channels lies solely with the producer or sponsor of the program. The staff, Board of Directors of MCTV 15, the City of Mt.Shasta, the City of Weed, and Northland Cable are in no way responsible for, and may not censor the content of the programming on MCTV 15. If a court of law determines that programming represents speech that is not protected under the First Amendment, a judge may order MCTV 15 to cease playing that program. Speech that is not protected includes: libel, slander, pornography, and sedition. MCTV 15 has the right to place or request placement of a disclaimer before and after any program that, in its best judgment, it feels may be objectionable to viewers or inflamatory in nature. MCTV 15 requires that the producer/sponsor obtain all necessary releases and clearances. Presentation of programming that is commercial in nature, or programming that does not have the necessary releases and clearances is prohibited.

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