3-5 years of experience
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Employment Type:
Full time
Job Category:
Client Success Strategist - Political
(This job is no longer available)
McClatchy | Sacramento, CA
Grad Date

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Job Description

The Client Success Strategist (CSS) - Political serves as a client advocate and proactive, strategic resource for the Marketing Consultant throughout the sales process. The CSS is an integral part of our sales team, leading in creation or collaboration of digital strategy, media plans, customer onboarding, reporting and long-term customer retention and growth. The right candidate for this position understands all facets of digital marketing and thrives on creating customer relationships that ultimately lead to renewals.


  • Lead the post-sale onboarding and account management (along with the Marketing Consultant)
  • Collaborate with excelerate team members to launch campaign on time
  • Understand customer's KPIs and optimize campaign accordingly
  • Be a leader in creating campaign strategy and collaborating with the sales team on pre-sale media plans and research
  • Create focused media plans based on client goals and related research
  • Determine tracking strategies needed to tell a campaign’s true story
  • Review campaign results and make positive changes when needed
  • Prepare monthly campaign reports and present to Marketing Consultant and customer
  • Stay ahead of trends and digital marketing capabilities and be a digital marketing leader
  • Promote client advocacy at every step in the process
  • Perform client success duties for excelerate clients as needed


  • Strong Organizational Skills
  • Project Management Skills
  • Proactive & Resourceful
  • Account Management Skills required
  • High digital acumen, expert on digital tactics and tracking strategies
  • Strong team player
  • Problem Solver and Strategic Thinker
  • Expert in Google Analytics
  • Accountability to self & team
  • Strong Customer Service Skills
  • Detail Oriented
  • Proficient with Google Docs suite
  • Proficient in Salesforce


  • Having high standards for personal and team accountability
  • Meeting project deadlines & expectations
  • Political vertical experience is required

Excellent Salary and additional benefits!!!

McClatchy is an equal opportunity employer

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About McClatchy

The McClatchy Company (McClatchy) is a newspaper company with 30 daily newspapers, approximately 50 non-dailies and direct marketing and direct mail operations located in 29 markets across the United States. The Company also operates local Websites in each of its markets. McClatchy-owned newspapers include, among others, The Miami Herald, The Sacramento Bee, the Fort Worth Star-Telegram, The Kansas City Star, The Charlotte Observer and The (Raleigh) News & Observer. The Company owns and operates McClatchy Interactive, an interactive operation that provides Websites with content, publishing tools and software development. McClatchy owns 14.4% of Career Builder, LLC and 25.6% of Classified Ventures, LLC. On June 27, 2006, the Company acquired Knight-Ridder, Inc. and subsequently sold 12 of the daily newspapers acquired in Knight-Ridder. On March 5, 2007, McClatchy sold the (Minneapolis) Star Tribune newspaper and other publications and Websites related to the newspaper. (Source: 10-K)