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Employment Type:
Full time
Posted:
8/13/2017
Job Category:
Health Care Provider
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Operations Administrator - Clinical Documentation Improvement Job
Mayo Clinic | Rochester, Minnesota
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Job Description

Department: Operations Administration - CDI

A Life-Changing Career

Position Summary: This position may be located at any Mayo Clinic site: Rochester, MN; Jacksonville, FL; Phoenix/Scottsdale, AZ; or any site within the Mayo Clinic Health System regions (Southeast Minnesota, Southwest Minnesota, Northwest Wisconsin or Southwest Wisconsin). This role will require approximately 40% travel, to be present at each Mayo Clinic location on a regular basis.

The CDI Operations Administrator at Mayo Clinic will lead standardization efforts for Mayo Clinic's enterprise-wide Clinical Documentation Improvement Program, identifying areas of focus for improvement opportunity through benchmarking, needs assessments, interpretation of process and operational reports, and review of financial, compliance, and quality ratings reports. This individual will demonstrate a thorough understanding of the MS-DRG system, CCs/MCCs, impact on quality, and CMI as well as ICD-10 coding systems and guidelines related to Clinical Documentation Improvement. With site CDI managers, the Operations Administrator will identify appropriate processes for review including query development and auditing, educating physicians, monitoring the program, and refining processes as needed to clarify documentation. The operations administrator will serve as an expert to physicians and practice administration regarding issues related to documentation improvement and is considered a key member of the leadership team.


Responsibilities: The administrator occupies a unique leadership role within the organization. One of the successes of Mayo has been the collegiality and mutual support demonstrated by physician and administrative leadership. This partnership brings together the clinical and managerial talents necessary to achieve the Mayo Clinic strategic and operating plan. The administrative and physician leadership roles cannot be separated. The purpose of the partnership is:
- To translate the institutional vision to meaningful and effective operational responses
- To bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution
- To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements
- To act as a facilitator, champion and generator of new ideas and a mediator on difficult issues
- To bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc.
- To assist physician and allied health staff in developing leadership, managerial skills and succession planning
- To have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise
- To provide financial oversight of department. The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies.

Qualifications: Master's degree in business, health care administration or related field and five years healthcare management experience required. Bachelor's or Master's degree in nursing (BSN/MSN) is strongly preferred. Operational experience must include demonstrated ability to work collaboratively with multiple disciplines (i.e., physician, scientist, administrative, supervisory, and allied health staff.) Must have demonstrated competencies in leadership, management, operations and communication.

Additional Qualifications: Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years.

Benefit Eligible: Yes
Exemption Status: Exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended.
Hours/Pay Period: 80

Recruiter: Jessica Gartner

Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 "Best Companies to Work For".

Site Description: Every year, more than 1 million patients from all 50 states and nearly 150 countries choose Mayo Clinic for their medical care. Mayo Clinic has a legacy of inspiring hope and contributing to health and well-being by providing the best care to every patient through integrated clinical practice, education and research.

Mayo Clinic has campuses in Rochester, MN; Scottsdale and Phoenix, AZ; Jacksonville, FL; and throughout the multistate network of Mayo Clinic Health System. Each campus is an integral part of its community and reflects Mayo Clinic's deeply held values.

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Posting Category: Administration/Management
Job Posting Number: 79395BR

About Mayo Clinic

Company Description

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, GA, and WI. Collectively, these locations care for more than 1 million people each year.

Company History

Perhaps it was fate, perhaps happenstance or maybe even luck. Whatever you decide, this is certainly a story about being at the right place at the right time -- a moment in history when scientific discovery made possible the creation of modern medicine. It's also a story of an extraordinary family -- Dr. William Worrall Mayo, a frontier doctor, and his two sons, Dr. William J. Mayo and Dr. Charles H. Mayo, and the great institution they built, Mayo Clinic. It's the story of a deadly tornado and the partnership that evolved between the Mayo family and the Sisters of Saint Francis. It's a story about unusual dedication, willingness to face a hostile and harsh environment, a story of discovery, sharing, collaboration, selflessness and generosity. It's also a story of how people came together in a small town on the edge of America's Great Plains and built the first integrated medical practice and how that practice developed a model dedicated to providing the best care to every patient every day.

Mission & Values

Mayo Clinic has a legacy of inspiring hope and contributing to health and wellbeing by providing the best care to every patient through integrated clinical practice, education, and research.

Working Here

What if a career could change your life?  Whether you are a nursing student, starting your professional life, or already have a substantial career in Nursing, you may sometimes wonder if you are doing the work you were meant to do.  As a Mayo Clinic Nurse you will become a vital member of a dynamic health care team, where you’ll experience the exceptional environment of one of the world’s cutting edge health care institutions.

Perhaps you imagine being part of a team where your colleagues inspire you to stretch and grow beyond your boundaries. Maybe you are looking for a purpose in life that gives you an opportunity to be part of a lasting legacy. Mayo Clinic provides the highest quality patient care by placing the needs of the patient first.  You’ll discover a culture of teamwork, professionalism and mutual respect – and most importantly, a life-changing career.

Hiring Information

Mayo Clinic has a multidisciplinary, team-oriented work environment that presents opportunities that may rarely be experienced elsewhere.  Each year more than a million patients from all 50 states and nearly 150 countries come to Mayo Clinic for care.  Mayo Clinic teams cared for 1,113,000 individual patients in 2011 at campuses in Minnesota, Florida, Arizona and Mayo Clinic Health Systems, a network of clinics, hospitals, and health care facilities serving communities in Minnesota, Iowa, Wisconsin, and Georgia.  A variety of specialty opportunities exist within hospital inpatient, Perioperative and perianesthesia, and ambulatory care areas depending on location of interest.

Benefits

Mayo offers a wide variety of benefits for employees. They include paid time off, tuition assistance, relocation assistance and excellent health care coverage.

Honors & Awards

In 2012, FORTUNE named Mayo Clinic to its 15th annual 100 Best Companies to Work For list. This is Mayo Clinic's ninth consecutive year on the list. The Department of Nursing at Mayo Clinic in Rochester has been a Magnet status recipient since 1997.

Mayo Clinic is an affirmative action and equal opportunity educator and employer.