3-5 years of experience
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Employment Type:
Full time
Job Category:
Health Care Provider
Air Communications Specialist Job
(This job is no longer available)
Mayo Clinic | Rochester, MN
Grad Date

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Job Description

Department: Mayo Clinic Medical Transport

A Life-Changing Career

Responsibilities: The Air Communication Specialist has dedicated responsibilities working within a multidisciplinary team helping to ensure the safety of Mayo Clinic aircraft operations. Coordinates air medical patient transportation to and from Mayo Clinic Rochester and Health System Hospitals as well as out of system transportation. Collaborates with on duty rotor wing and fixed wing pilots to make go/no-go flight decisions; Files FAA flight plans and analyzes Notice-to Airman (NOTAMS); Uses flight planning software and other aircraft performance planning products; Monitors pilot work rules to assist in making flight go/no-go decisions based on work rule limitations; Monitors meteorological conditions and pro-actively informs the ECC and on-duty pilots of weather conditions that will impact flight operations; Assesses NavDat and other flight planning systems to conduct airport analysis to assist in flight planning and preparation; Gains fluency in FAA Part 135 Operations Control concepts and flight planning resources. Conducts flight TSA screening process. Coordinates fixed wing flights and conducts the fixed wing utilization process; Actively monitors Mayo Clinic aircraft and crews during all phases of the transport; Coordinates safe communication and operations around any Mayo Clinic Rochester helipad; Attends monthly pilot meetings. Provides back-up support to Lead-EMDs and EMDs, which includes but is not limited to providing 911 caller pre-arrival instructions for Gold Cross Ambulance and for other county services within Minnesota and Wisconsin, provides hospitals served by Gold Cross advanced notification of major incidents and patient status updates requested by Gold Cross crews, receive and coordinate radio and telephone communications into the Emergency Department (ED) at Saint Marys, in patient units on the Methodist Campus, and activate Acute Stroke Team, Cath/Stemi Team, ED Resuscitation Team, Family Activated Pediatric Response Team (PRRT) and Trauma Team for the Mayo Clinic Medical Center. The position may require participation in a Department of Transportation mandatory drug and alcohol testing program. J2WMCMT

Qualifications: High school diploma/GED. Emergency Medical Dispatch Certification or must obtain within 3 months of hire; Minimum of 2 years of experience as an EMD and 1 year of air ambulance dispatch experience; or 3 years of aviation dispatch experience with the Federal Aviation Administration or Department of Defense; Basic computer knowledge. Excellent communication skills.

Additional Qualifications: Experience or formal training in aviation, aviation navigation, flight dispatching, and meteorology is preferred. EMT certification or medical experience preferred. Working knowledge of radio communications and professional phone etiquette; Some travel to offsite training locations and other Mayo Clinic locations, as well as some regular flight time in Mayo Clinic aircraft will be required.

License or Certification: Emergency Medical Dispatch certification at time of hire or must obtain within 3 months of hire.

Benefit Eligible: Yes
Exemption Status: Non-exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $20.69 per hour.
Hours/Pay Period: 72
Schedule Details: Days/Nights and on call
Weekend Schedule: Every Third Weekend

Recruiter: Tammy Pfeifer

Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 "Best Companies to Work For".

Site Description: Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Posting Number: 85364BR

About Mayo Clinic

Company Description

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, GA, and WI. Collectively, these locations care for more than 1 million people each year.

Company History

Perhaps it was fate, perhaps happenstance or maybe even luck. Whatever you decide, this is certainly a story about being at the right place at the right time -- a moment in history when scientific discovery made possible the creation of modern medicine. It's also a story of an extraordinary family -- Dr. William Worrall Mayo, a frontier doctor, and his two sons, Dr. William J. Mayo and Dr. Charles H. Mayo, and the great institution they built, Mayo Clinic. It's the story of a deadly tornado and the partnership that evolved between the Mayo family and the Sisters of Saint Francis. It's a story about unusual dedication, willingness to face a hostile and harsh environment, a story of discovery, sharing, collaboration, selflessness and generosity. It's also a story of how people came together in a small town on the edge of America's Great Plains and built the first integrated medical practice and how that practice developed a model dedicated to providing the best care to every patient every day.

Mission & Values

Mayo Clinic has a legacy of inspiring hope and contributing to health and wellbeing by providing the best care to every patient through integrated clinical practice, education, and research.

Working Here

What if a career could change your life?  Whether you are a nursing student, starting your professional life, or already have a substantial career in Nursing, you may sometimes wonder if you are doing the work you were meant to do.  As a Mayo Clinic Nurse you will become a vital member of a dynamic health care team, where you’ll experience the exceptional environment of one of the world’s cutting edge health care institutions.

Perhaps you imagine being part of a team where your colleagues inspire you to stretch and grow beyond your boundaries. Maybe you are looking for a purpose in life that gives you an opportunity to be part of a lasting legacy. Mayo Clinic provides the highest quality patient care by placing the needs of the patient first.  You’ll discover a culture of teamwork, professionalism and mutual respect – and most importantly, a life-changing career.

Hiring Information

Mayo Clinic has a multidisciplinary, team-oriented work environment that presents opportunities that may rarely be experienced elsewhere.  Each year more than a million patients from all 50 states and nearly 150 countries come to Mayo Clinic for care.  Mayo Clinic teams cared for 1,113,000 individual patients in 2011 at campuses in Minnesota, Florida, Arizona and Mayo Clinic Health Systems, a network of clinics, hospitals, and health care facilities serving communities in Minnesota, Iowa, Wisconsin, and Georgia.  A variety of specialty opportunities exist within hospital inpatient, Perioperative and perianesthesia, and ambulatory care areas depending on location of interest.


Mayo offers a wide variety of benefits for employees. They include paid time off, tuition assistance, relocation assistance and excellent health care coverage.

Honors & Awards

In 2012, FORTUNE named Mayo Clinic to its 15th annual 100 Best Companies to Work For list. This is Mayo Clinic's ninth consecutive year on the list. The Department of Nursing at Mayo Clinic in Rochester has been a Magnet status recipient since 1997.

Mayo Clinic is an affirmative action and equal opportunity educator and employer.