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Engineering Services Technician Job
Mayo Clinic | Rochester, Minnesota
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Job Description

Department: Facilities Operations

A Life-Changing Career

Responsibilities: An Engineering Service Technician repairs, calibrates, maintains and performs preventative maintenance and makes purchasing recommendations for building electronics and systems assigned to the Downtown Mayo Clinic Rochester and Mayo Health Systems. They provide leadership and participate in the planning of the team workload and they work closely with the supervisor to understand the needs of the Building Electronics customers. The technicians in this specialty maintain much of the building electronics used to run the facilities assigned to the Downtown Facilities Operations. This equipment and systems must be maintained such it can produce the accurate results needed to monitor and run the buildings assigned. Most service calls are communicated directly from the equipment user to the technician and often require a response time of 1 hour or less. The technicians must prioritize their own work appropriately and be available to work overtime as needed. Individuals in this position must be customer focused with excellent communications and interpersonal skills. An Engineering Service Technician repairs, calibrates, tests and maintains building electronic infrastructure systems. This position troubleshoots network devices, performs related programming and is responsible to maintain functional systems at all times. Network Systems include Card Access, Security Cameras and Intercoms, Fire Alarm, Nurse Call, Media On Demand, Patient monitoring cameras, Conveyance systems( 6" all campus, ETV - electric track vehicle and 4" x 7" intercampus ), Parking equipment and Campus Paging and Intercom. Technician performs compliance testing and documentation as required by Joint Commission, National Fire Protection Agency, National Electrical Code, Nuclear Regulatory Commission and other regulatory agencies. The position provides purchasing recommendations for building electronics and systems assigned to the Downtown Mayo Clinic Rochester and Mayo Health Systems. The Engineering Service Technician repairs specialized electronic systems and associated equipment used in building infrastructure, security, clinical support and research systems. Each technician must provide primary service expertise and backup support on multiple types of electronic equipment. The technician must prioritize work appropriately and be able to work overtime and participate in an on-call rotation. Individuals in this position must be customer focused with good communications and interpersonal skills. Specialized knowledge obtained through on the job and manufacturer's training is required to maintain nearly all of the equipment assigned to this department. The individual must be committed to continuously improving their knowledge and abilities in order to become and remain proficient. Individual must be highly organized, efficient and work independently or in a team environment. This position requires the repair abilities of a vendor's factory service technician.

Qualifications: Requires a two-year vocation degree or an Associate's degree in electronics. Four years of military experience in an electronic field will be considered in lieu of the educational requirements. A knowledge of building infrastructure and maintenance systems is preferred. Five or more years' experience in electronics, building equipment and/or systems maintenance is required. Able to work outside in temperature extremes. Knowledge of computer operating systems, microprocessors, component assembly and system networking is required.

Additional Qualifications: The individual must be committed to continuously improving their knowledge and abilities in order to become and remain proficient. Individual must be highly organized, efficient, and multifunctional with the ability to work independently or in a team environment. Preferred Educational requirement would also include some system and infrastructure electronics. Preferred manufacturer's training for assigned systems.

License or Certification: Power Limited Technician Certification is preferred.

Valid Minnesota Driver's License is required.

Benefit Eligible: Yes
Exemption Status: Non-exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $25.07 per hour.
Hours/Pay Period: 80
Schedule Details: Monday through Friday rotating shift
On-Call rotation

Recruiter: Samantha Banitt

Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 "Best Companies to Work For".

Site Description: Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Job Posting Category: Maintenance/Facilities
Job Posting Number: 86118BR

About Mayo Clinic

Company Description

Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, GA, and WI. Collectively, these locations care for more than 1 million people each year.

Company History

Perhaps it was fate, perhaps happenstance or maybe even luck. Whatever you decide, this is certainly a story about being at the right place at the right time -- a moment in history when scientific discovery made possible the creation of modern medicine. It's also a story of an extraordinary family -- Dr. William Worrall Mayo, a frontier doctor, and his two sons, Dr. William J. Mayo and Dr. Charles H. Mayo, and the great institution they built, Mayo Clinic. It's the story of a deadly tornado and the partnership that evolved between the Mayo family and the Sisters of Saint Francis. It's a story about unusual dedication, willingness to face a hostile and harsh environment, a story of discovery, sharing, collaboration, selflessness and generosity. It's also a story of how people came together in a small town on the edge of America's Great Plains and built the first integrated medical practice and how that practice developed a model dedicated to providing the best care to every patient every day.

Mission & Values

Mayo Clinic has a legacy of inspiring hope and contributing to health and wellbeing by providing the best care to every patient through integrated clinical practice, education, and research.

Working Here

What if a career could change your life?  Whether you are a nursing student, starting your professional life, or already have a substantial career in Nursing, you may sometimes wonder if you are doing the work you were meant to do.  As a Mayo Clinic Nurse you will become a vital member of a dynamic health care team, where you’ll experience the exceptional environment of one of the world’s cutting edge health care institutions.

Perhaps you imagine being part of a team where your colleagues inspire you to stretch and grow beyond your boundaries. Maybe you are looking for a purpose in life that gives you an opportunity to be part of a lasting legacy. Mayo Clinic provides the highest quality patient care by placing the needs of the patient first.  You’ll discover a culture of teamwork, professionalism and mutual respect – and most importantly, a life-changing career.

Hiring Information

Mayo Clinic has a multidisciplinary, team-oriented work environment that presents opportunities that may rarely be experienced elsewhere.  Each year more than a million patients from all 50 states and nearly 150 countries come to Mayo Clinic for care.  Mayo Clinic teams cared for 1,113,000 individual patients in 2011 at campuses in Minnesota, Florida, Arizona and Mayo Clinic Health Systems, a network of clinics, hospitals, and health care facilities serving communities in Minnesota, Iowa, Wisconsin, and Georgia.  A variety of specialty opportunities exist within hospital inpatient, Perioperative and perianesthesia, and ambulatory care areas depending on location of interest.


Mayo offers a wide variety of benefits for employees. They include paid time off, tuition assistance, relocation assistance and excellent health care coverage.

Honors & Awards

In 2012, FORTUNE named Mayo Clinic to its 15th annual 100 Best Companies to Work For list. This is Mayo Clinic's ninth consecutive year on the list. The Department of Nursing at Mayo Clinic in Rochester has been a Magnet status recipient since 1997.

Mayo Clinic is an affirmative action and equal opportunity educator and employer.