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Training Engineer
MathWorks | Natick, Massachusetts
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Job Description

The role of the training engineer will be centered on curriculum development to support the field organization’s technical, professional, and personal growth with most work focused on the Technical Support organization. Technical and domain expertise would include, but is not limited to: data analysis, statistics, optimization, and financial modeling.


  • Manage the Technical Support self-paced learning program (SIT plan)
  • Implement processes for updating and designing new modules for the training that are in line with the overall training program
  • Evolve the underlying tooling to support global deployment of the training including access, assessment, and progress reporting.
  • Consult with senior EDG/TS, ASG, Development, and customer-facing engineering staff to identify and prioritize technical training needs and potential learning resources.
  • Provide coaching and consulting to specific projects and teams on training design and development.
  • Teach existing baseline content in MATLAB to the Technical Support organization.
  • Teach and facilitate additional formal classes, informal groups, and events. When sufficient expertise is not available in-house, select and work with external vendors.
  • Manage relationships with managers to balance their priorities alongside organizational learning needs to ensure buy-in, sponsorship, and budgeting.
  • Develop creative and cutting-edge ways to support the organization’s growth and learning. This includes creating self-serve learning resources and instructor-led offerings.
  • Identify internal experts whose knowledge and skill can be leveraged by others. Work with them to find ways to share their expertise effectively, including coaching them to develop and deliver learning resources of all kinds.
  • Measure and document application and industry knowledge via business measures of success, and Kirkpatrick evaluation models.
  • Work with managers and stakeholders to develop and implement curriculums for specific areas, including tracking and reporting on key performance goals and metrics. Contribute to the evolution and application of competency models for specific business roles related to application of MathWorks products.

Minimum Qualifications

  • A bachelor's degree and 3 years of professional work experience (or a master's degree) is required.

Additional Qualifications

  • MS in Engineering with 2+ years experience with corporate training programs
  • Knowledge of MATLAB and Simulink as applied to engineering problems and processes
  • Experience with C, C++, Java, MATLAB, or Ruby
  • Demonstrated ability to perform computational analysis, modeling and simulation tasks
  • Proficiency in delivering stand-up and distance training for highly technical audiences
  • Strong project management skills and experience in adult learning principles.
  • Exceptional communication skills including clear and precise writing, an engaging presentation style, and strong group facilitation skills.
  • Experience working with internal clients or subject matter experts

About MathWorks

At MathWorks, we express who we are as an organization through our guiding principle, our mission, and our core values. Developed over time, each represents a philosophy or goal that is intrinsically important to the organization.

Our guiding principle is "Do the Right Thing." This means doing what is best for our staff members, customers, business partners, and communities for the long term, and believing that "right" answers exist. It also means measuring our success, not merely in financial terms, but by how consistently we act according to this principle. Our mission and core values express what "doing the right thing" means in our day-to-day work.

Our mission articulates our goals as a company and how we go about achieving them. Our core values set out the principles that define who we are and how we work together. We invite you to explore these two different ways of understanding MathWorks.

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