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Employment Type:
Job Category:
Information Services
Salesforce Solutions Intern
(This job is no longer available)
Marcus Thomas LLC | Cleveland, OH
Grad Date

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Job Description

Job Summary

The ideal candidate for the Solutions Specialist position will earn deep knowledge in Salesforce Marketing Cloud and Sales Cloud and the ability to offer best-in-class consulting to Devs United's internal and external clients.


* Perform data entry and administrative configuration functions in Marcus Thomas Salesforce CRM instance supporting the Business Development team
* Collaborate with the CRM and Marketing Automation team to conduct discovery sessions with customers documenting business requirements
* Assist the CRM and Marketing Automation team with the configuration of components in Salesforce Marketing such as automations, email campaigns, customer journeys and others
* Ensure the quality of the overall solution/provide solution best practices and guidelines for the CRM and Marketing Automation team
* Prepare technical/functional documentation
* Collaborate with the client and internal teams to perform your role successfully
* Manage the Salesforce Marketing Cloud tools necessary for data manipulation and

sending emails.


* Experience documenting requirements or meeting notes
* Participation in projects using Project Management Methodologies such as Lean, Agile, Waterfall
* Experience with Marketing Automation or CRM tools such as HubSpot, Mailchimp, Zoho or others
* Organization and attention to detail
* Student of Digital Marketing, Advertising or similar career
* Promote collaborative teamwork with your peers and clients
* Keep a positive attitude and commitment toward your work
* Take pride in your work and delivery of best-in-class services
* Make the most of down time with tasks that will improve your knowledge and skills
* Mentor and elevate others

About Marcus Thomas LLC

Marcus Thomas LLC is a $65 million, full-service advertising and public relations agency with a focus on audience insight and idea generation. With offices in Cleveland and Youngstown, Ohio, Marcus Thomas employs 80 people. Clients include Akron Children's Hospital, Alcoa Wheel and Forged Products, Bendix Commercial Vehicle Systems, Caterpillar, The Cleveland Foundation, Cleveland Hopkins International Airport, Cleveland Visitors Bureau, Diebold (Security and Software divisions), The Goodyear Tire & Rubber Company (Goodyear Dunlop ATV and Kelly brands), the Fund for Our Economic Future, Johnsonite, Libbey, Milliken & Company 180 Walls, the Ohio Lottery, the Ohio Steel Council, Sky Financial Group and Swagelok Company, among others.