No experience
Employment Type:
Full time
Job Category:
Customer Service
Customer Service - Bilingual - Entry Level...
(This job is no longer available)
LoanMart | Van Nuys, CA
Grad Date

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Job Description

ABOUT US: Wheels Financial Group, LLC d/b/a LoanMart proudly provides fast, professional assistance to financially stressed or credit-challenged segment of borrowers. We connect with our customers directly or through a vast network of storefront partners in the local communities throughout the country. Our place in the community was built over twenty years, growing from a two-person operation, single-store front in Van Nuys, CA into the largest auto title lender in California. LoanMart continues to evolve and expand into a progressive, technology-centric powerhouse in the industry, adding new financial products to serve our customers.

A Customer Service Representative (Production Unit) at LoanMart is not merely a job, it is a career start. You don't need to have experience; you do need to have great work habits, a get-it-done mentality, and accountability for your own success.

The faster you master this roll, the sooner you'll be ready for your next step in Underwriting, Credit, or Finance. We'll teach you the business side of things- you need to be someone that...

* Likes to and is good at talking to people...a lot of people...every day... all day. You've got to have a phone persona that is professional, enjoyable, and motivates customers to provide information/documentation.
* Wants to get things done FAST and RIGHT the first time. You'll follow up with customers and your team mates to move their loans along.
* Is meticulous- the data you collect and input and information you gather must be right, every time.
* Brings an 'A' game- your team is counting on you so being laid-back about meeting goals just doesn't work.
* Is efficient on PC's, Microsoft Outlook, Email
* Bilingual (Spanish/English) preferred

Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you.

SHIFT SCHEDULE: Monday - Thursday 9:00am-6:00pm, Saturday - 8:00AM - 5:00PM (overtime may be required, as needed).

ABOUT THE PRODUCTION TEAM- The Production Department works with customers to assess how we can resolve their financial needs and then ushers them through the loan process to get them funded. The end goal is to provide a funding experience that is fast, easy, and enjoyable.

WORKING AT LOANMART : Employees enjoy a work environment that is rewarding, entrepreneurial, fun, exciting, and active. We do not tie up good ideas in a bureaucratic maze- good ideas come from everywhere and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an accomplishment.

About LoanMart

1-800LoanMart's mission is to advance cash to any automobile owner who needs some extra cash. LoanMart is a direct financer, and not a bank. We are not bogged down with the regulatory constraints that make most bankers hesitate to advance small or large amounts of money. This form of financing will enable car owners to achieve their financial objectives by supplying them with the money they need to help them get by. We are able to give most people who own cars loans because our financing methods are secured by the value of the car, and not by our customers credit history.