Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
10/11/2019
Job Category:
Business Development
Business Operations Intern
(This job is no longer available)
Llamasoft | Ann Arbor, MI
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Job Description

Like Stats?

Yeah, us too!

Check these:

600+ enterprise customers in 60 countries

50% of Fortune 100 companies are customers

23 of the Gartner Top 25 Supply Chain use LLamasoft

So, yes, we're all about business. But we're also all about sustainability, see our Green Award wins!

Don't believe us - read the Gartner Supply Chain Masters and you'll learn that nearly all of the Gartner Supply Chain Top 25 use our solutions to tackle the most complex supply chains issues the world has ever seen.

We're well funded, fun and focused on building the very best in supply chain design and software solutions. Smart, energetic and ready to make your mark in a best in class enterprise software company? Join our herd!

from Supply and Demand Chain Executive

The Role:

As a Business Operations Intern, you will work with senior members from our Customer Success team to document and improve current business processes. This is your chance to get real-world experience in a fast-paced software company and build your process and project management skills. You will have the opportunity to make a meaningful impact at LLamasoft by analyzing current processes and reporting mechanisms, researching best practices for improvement, and offering up recommendations for change.

Job Description:

* Interact with "LLamas" from various departments (Support, Partner Success, etc.) to gain a better understanding of current processes within our various Customer Success teams and document these processes for review.
* Engage with teams on a global scale to learn more about pain points within current processes and areas for improvement.
* Review current KPIs/metrics and reporting methods; provide change suggestions to improve efficiency and visibility.
* Use best practices and market research to address areas within current processes that could be improved; document these recommendations in a digestible format for team review.
* Explore and document current processes and identify/implement areas of improvement across the globe
* Update content within our digital library (support reports, articles, etc.) to reflect and process changes we have recommended.

The Qualifications:

* Possess an analytical/data-driven mindset. Experience with data analytics tools (Excel, Access, etc.) preferred.
* Actively pursuing career in business, process management and/or information science, preferably currently enrolled in a bachelor's or master's program focusing on business, engineering, or information science.
* High school diploma required.
* Experience with process improvement tools and methodologies and/or project management preferred.
* Interest in continuous learning and working in a collaborative team environment.

About LLamasoft

Since 1999, over 750 of the world's most innovative companies across multiple industries rely on LLamasoft to answer complex supply chain questions. Powered by augmented analytics, LLamasoft technology helps business leaders design operational strategies to achieve profitability and growth goals.

The company creates a true end-to-end view of global supply chains to enable decisions among strategic, tactical and operational time horizons. Its customers have identified more than $13B in value. Partnering with humanitarian organizations, government entities and the World Economic Forum, LLamasoft's solutions are used to optimize health supply chains to increase reach and resiliency and positively impact 100 million lives by 2022.

LLamasoft offers a stimulating small company atmosphere where your efforts will have a significant impact on global logistics and our company's success. We are a fun, results-driven company that centers on developing high quality software, not work schedules and dress codes. We are driven by people who have a passion for technology and innovation. If you are excited about software development and looking for a fun and flexible environment in a growing company, please apply!

To apply for this position, please visit our online application portal at: http://www.llamasoft.com/careers.html

LLamasoft is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin.

If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to accommodation@llamasoft.com.