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Ticketmaster Sponsorship Product Manager
LIVE NATION, INC | Los Angeles, California
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Job Description

Job Summary:

Who we are.

We're fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.

Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader - with plenty of ticket perks on the side.

See what it's like working at Ticketmaster.

The role:

We are seeking a highly motivated Product Manager to join our Sponsorships team. Our Sponsorship team manages a portfolio of web & app experiences that focus on the fan journey of discovering, purchasing and attending live events. In this exciting role you will be responsible for gathering requirements and working closely with creative and engineering teams to design, implement, test, and deploy in a fast-paced environment, as well as create real time data analytics to evaluate product performance. This position reports to the Sr. Director of Product Management for Sponsorship team.

What the job is:

* Develop new features and improve existing products based on fan needs and client requirements.
* Work closely with UI/UX teams to create and iterate on design prototypes and validate them with users.
* Ensure backlog is prioritized while taking technical and business dependencies into consideration.
* Groom user stories with developers and QA to ensure requirements are clear and the team is ready to execute.
* Demo stories to stakeholders and gather feedback.
* Troubleshoot issues as they arise in various production and non-production environments.
* Collect, validate, analyze and interpret data
* Recommend course of action based on data analysis
* Establish tracking tools, gathers data and generates reports for product and vendor performance, product revenue and profitability, and other volume statistics.
* Maintain, automate and develop reports/dashboards/processes related to products and vendors.

What a qualified candidate should possess:

* 2years experience as a Business Analyst or a Product Owner.
* Proven ability to transform features into well-articulated business requirements as user stories.
* Proven experience in identifying, researching and resolving data issues
* Outstanding problem-solving skills, attention to detail and ability to find the correct solution for complex business problems.
* Self-motivated and able to handle requests from multiple team members with competing priorities.
* Excellent written, verbal and social skills.
* Understand agile software development process.
* Strong proficiency with collaboration and agile tools (Rally, JIRA, Confluence) is a plus.

Equal Employment Opportunity

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.


Live Nation, Inc. is a live music company. The Company owns, operates more than 155 venues, including House of Blues music venues and prestigious locations, such as The Fillmore in San Francisco, Nikon at Jones Beach Theatre in New York and London's Wembley Arena. In addition, it also produces, promotes or hosts theatrical, specialized motor sports and other live entertainment events. During the year ended December 31, 2007, Live Nation, Inc. connected over 64 million fans, including over 45 million live music fans, with their favourite performers at approximately 28,000 events in 18 countries around the world. Live Nation operates in five business segments: North American Music, International Music, Global Artists, Global Digital and Global Theatre. In January 2008, the Company announced that the divestiture of substantially all of the remainder of its North American theatrical business to Key Brand Entertainment.

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