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Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
2/4/2016
Job Category:
Customer Service
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Credit Coordinator
LAS VEGAS SANDS CORP. | Henderson, Nevada
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Job Description

Job Type: On-Call

Job Description:

Position Overview:

The primary responsibility of the Casino Credit Coordinator is to provide superior customer service by efficiently gathering and processing customer credit data, allowing guests to utilize their funds and maximizing casino revenue. All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Key Responsibilities
    • Processes all credit applications for Las Vegas Sands properties, in compliance with Casino Credit’s Unmatched Departmental Standards & Mission Statement.
    • Assists patrons in completing credit applications.
    • Answers phone inquiries.
    • Gives credit information to inquiring casinos upon request.
    • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
  • Key Processes
    • Process information according to established guidelines or procedures.
    • Updates and processes credit data and gaming reports while maintaining the confidentiality of credit files.
  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Minimum Qualifications:

Minimum Qualifications

  • 21+ years of age
  • Proof of authorization/eligibility to work in the United States
  • High school Diploma or equivalent.
  • Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form.
  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts.
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards.
  • Work varied shifts, including weekends and holidays.
  • 2 years casino credit experience or general credit experience required.
  • Knowledge of AS400 preferred.

Physical Requirements:

Physical Requirements

  • Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned.
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.
  • Withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction.
  • Be able to work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke, and be able to access all areas of the property.
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
  • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

 

Posting Notes: || Nevada || Las Vegas || United States || Casino || On-Call || VENETIAN CASINO RESORT || CREDIT (020-010-0193) || CREDIT (020-010-0193-0193) || 5 - Administrative Support Workers || CREDIT (020-010-0193) || Venetian  || 11542 || Regular || On Hold 

About LAS VEGAS SANDS CORP.

Las Vegas Sands Corp (LVSC) owns and operates The Venetian Resort Hotel Casino (The Venetian Las Vegas), The Palazzo Resort Hotel Casino (The Palazzo) and The Sands Expo and Convention Center (the Sands Expo Center) in Las Vegas, Nevada, and the Sands Macao, The Venetian Macao Resort Hotel (The Venetian Macao) and the Four Seasons Hotel Macao, Cotai Strip (the Four Seasons Macao) in Macao, People's Republic of China (China). The Company is creating a master-planned development of integrated resort properties, anchored by The Venetian Macao. In addition, the Company is developing Marina Bay Sands, an integrated resort in Singapore, and Sands Casino Resort Bethlehem (the Sands Bethlehem), an integrated resort in Bethlehem, Pennsylvania. (Source: 10-K)

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