Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
7/21/2017
Job Category:
Customer Service
Game Attendant - Poker
LAS VEGAS SANDS CORP. | Las Vegas, New Mexico
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Job Description

Position Overview:

The primary responsibility of the Game Attendant – Poker Room is to act as a liaison between guests and support departments, specifically the Casino Cage and beverage service. All duties are to be performed in accordance with departmental and The Venetian and The Palazzo Resort Hotel Casino’s policies, practices, and procedures.

Essential Duties & Responsibilities:

  • Key Responsibilities
    • Protects and controls all money / chip exchanges
    • Conducts transactions in accordance with Departmental policies and procedures, handling player transactions and notifying management of any irregularities.
    • Retrieves guest’s chips from the Casino Cage.
    • Maintains a sound understanding of game play, rules, internal controls and gaming standards.
    • Informs management of important or relevant facts regarding specific players or disputes.
    • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.
    • Performs any other related duties as assigned.
    • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner
  • Key Processes
    • Provide a service or assistance to meet the needs of a guest, client or customer
    • Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department
    • Comply with policies and procedures of the department or section in order to complete service satisfactorily
    • Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
    • Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
    • Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.

 

  • Consistent and regular attendance is an essential function of this job
  • Performs other related duties as assigned

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21 years of age,
  • proof of authorization/eligibility to work in the United States
  • high school Diploma or equivalent
  • Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form
  • 1+ year casino experience preferred
  • Previous experience at a four or five star resort or hotel is preferred
  • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
  • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards
  • Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards. Work varied shifts, including weekends and holidays.

 

Physical Requirements:

  • Ability to lift or carry a minimum of 30 pounds, unassisted
  • Must be able to sit, stand and move throughout the assigned area for extended periods of time and maintain mobility to move throughout the Poker Room
  • Must have the ability to reach or lean across the table to retrieve cards, chips, player identification or other documentation
  • Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction
  • Work in a fast-paced, results-oriented and ever-changing environment.
  • work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke
  • Able to maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts.

About LAS VEGAS SANDS CORP.

Las Vegas Sands Corp (LVSC) owns and operates The Venetian Resort Hotel Casino (The Venetian Las Vegas), The Palazzo Resort Hotel Casino (The Palazzo) and The Sands Expo and Convention Center (the Sands Expo Center) in Las Vegas, Nevada, and the Sands Macao, The Venetian Macao Resort Hotel (The Venetian Macao) and the Four Seasons Hotel Macao, Cotai Strip (the Four Seasons Macao) in Macao, People's Republic of China (China). The Company is creating a master-planned development of integrated resort properties, anchored by The Venetian Macao. In addition, the Company is developing Marina Bay Sands, an integrated resort in Singapore, and Sands Casino Resort Bethlehem (the Sands Bethlehem), an integrated resort in Bethlehem, Pennsylvania. (Source: 10-K)

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