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Employment Type:
Full time
Job Category:
Food Service
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Manager - Kitchen Stewarding Manager
LAS VEGAS SANDS CORP. | Las Vegas, New Mexico
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Job Description

Position Overview:

The primary responsibility of the Kitchen Stewarding Manager is to oversee 19-23 stewarding stations throughout the property, including in-suite dining, team member dining room, restaurants, specialty, and common areas.   The Kitchen Stewarding Manager is also responsible for the hiring, training, scheduling, performance management, and discipline of a team of 40-50 stewards.  All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures. 

Essential Duties & Responsibilities:

  • Oversees and directs the operation of 19-23 separate steward areas and directs the work of 40-50 stewards, including:
    • Assign and monitor completion of daily cleaning checklists;
    • Monitor collection of trash for leased restaurants and venues;
    • Ensure all chemicals, trash bags, detergents, towels and other equipment are delivered to proper areas;
    • Organize equipment and supplies for orderly and efficient operations;
    • Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws.
  • Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate.
  • Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals and supplies and trains all stewards on processes related to SOPs.
  • Prepares schedules based on a 10-day forecast; assesses working pace of team members and reallocates team member resources determined by business need.
  • Maintains dish machine equipment in accordance with manufacturer standards.
  • Walks the service floor; moves between steward service stations to ensure line staff are in assigned areas and to ensure each area is sufficiently staffed.
  • Answers staff questions, troubleshoots problems, organizes staff breaks, processes requests for time off or leave.
  • Enforces and corrects health code standards and serves as a point of contact for administrative or government agencies to conduct inspections.
  • Oversees and manages staff for monthly deep-clean of scheduled areas.
  • Serves as point of contact for outside vendor relations.
  • Prepares and disseminates shift report.
  • Consistent and regular attendance is an essential function of this job.
  • Performs other related duties as assigned, and duties may vary by shift.

Additional Duties & Responsibilities:


Company Standards of Conduct

All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct. Team Members are expected to behave in a manner that supports a harmonious work environment to help us deliver unmatched service to our guests and customers.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications:

  • 21 years of age.
  • Proof of authorization/eligibility to work in the United States.
  • High school diploma or equivalent.
  • Ability to communicate clearly and effectively in English, both in spoken and written form.
  • Must be able to obtain and maintain a valid Nevada Food Handler Safety Training Card and any other certification or license, as required by law or policy. 
  • Three (3) or more years of experience in a steward role with preference given to those in a high-volume environment.
  • One (1) or more years of experience in a stewarding management role.
  • Extensive knowledge of health and kitchen guidelines, regulations, and laws.
  • Demonstrated experience scheduling and assessing staffing needs in a fast-paced, frequently changing environment.
  • Must be able to work varied shifts, including weekends and holidays.

Physical Requirements:

Must be able to:

  • Lift, push/pull, carry 20 pounds weight, unassisted, in the performance of specific tasks, as assigned.
  • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
  • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts.
  • Withstand prolonged standing, stretching, bending and kneeling without restriction.
  • Work in a fast-paced, busy, and somewhat stressful environment.
  • Work indoors and be exposed to various environmental factors such as, but not limited to CRT, fatigue, noise, dust, and cigarette smoke.


Las Vegas Sands Corp (LVSC) owns and operates The Venetian Resort Hotel Casino (The Venetian Las Vegas), The Palazzo Resort Hotel Casino (The Palazzo) and The Sands Expo and Convention Center (the Sands Expo Center) in Las Vegas, Nevada, and the Sands Macao, The Venetian Macao Resort Hotel (The Venetian Macao) and the Four Seasons Hotel Macao, Cotai Strip (the Four Seasons Macao) in Macao, People's Republic of China (China). The Company is creating a master-planned development of integrated resort properties, anchored by The Venetian Macao. In addition, the Company is developing Marina Bay Sands, an integrated resort in Singapore, and Sands Casino Resort Bethlehem (the Sands Bethlehem), an integrated resort in Bethlehem, Pennsylvania. (Source: 10-K)

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