Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
12/5/2016
Job Category:
Customer Service
Assistant Bartender - Pool
LAS VEGAS SANDS CORP. | Las Vegas, New Mexico
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Job Description

Position Overview:

The primary responsibility of the Assistant Bartender - Pool is to ensure the bar is stocked and assists the Bartender with mixing and serving drinks as needed.  All duties are to be performed in accordance with departmental and The Venetian | The Palazzo Casino Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

 

  • Key Responsibilities

 

  • Supports the Bartender in delivering exceptional service to guests, by mixing and serving drinks, as needed.
  • Provides unmatched service to guests at all times. Proactively seeks guest service opportunities.
  • Maintains stocks and supplies or the bar.
  • Ensures the outlet and equipment are clean.
  • Performs monthly liquor inventory.
  • Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments including proper cutting method.
  • Knowledge of correct cleaning chemicals for barware, in accordance with OSHA regulations and hotel requirements. Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques.
  • Knowledge and understanding of Alcohol Awareness training to include sale or service of alcohol.
  • Is responsible for ensuring that the beverage preparation areas comply with Clark County Health Codes. Performs other duties as assigned by management. Works in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods.
  • Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of the Venetian Casino Resort services, features, attractions, promotions and special events.

 

  • Key Processes

 

  • Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
  • Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity.
  • Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed.

 

  • Consistent and regular attendance is an essential function of this job

 

  • Performs other related duties as assigned

Minimum Qualifications:

  • 21 years of age, proof of authorization/eligibility to work in the United States.
  • High School Diploma or equivalent.
  • Must have the ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form, interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards, maintain consistent adherence to the VCR Unmatched Guest Service Standards, work varied shifts, including weekends and holidays.
  • One year experience as a bartender or barback.
  • Must be able to obtain a Health, TAM, and have a valid non-gaming registration.
  • Must possess a general understanding of beer, wine and spirits including specialty drinks.
  • Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Ability to perform basic mathematical calculations
  • Must maintain cleanliness of work area and equipment in accordance to Clark County Health Code Standards.
  • Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian.
  • Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts in person, over the phone, and on the radio while working under pressure and meeting deadlines.
  • Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
  • Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
  • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
  • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

Physical Requirements:

  • Must possess the ability to access all areas of the facility, stand, stretch, bend, and kneel without restriction.
  • Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather.
  • Must have the physical ability to access all areas of the property.
  • Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke
  • Must have the ability to lift or carry a minimum of 50 pounds, unassisted, in the performance of specific tasks assigned.

About LAS VEGAS SANDS CORP.

Las Vegas Sands Corp (LVSC) owns and operates The Venetian Resort Hotel Casino (The Venetian Las Vegas), The Palazzo Resort Hotel Casino (The Palazzo) and The Sands Expo and Convention Center (the Sands Expo Center) in Las Vegas, Nevada, and the Sands Macao, The Venetian Macao Resort Hotel (The Venetian Macao) and the Four Seasons Hotel Macao, Cotai Strip (the Four Seasons Macao) in Macao, People's Republic of China (China). The Company is creating a master-planned development of integrated resort properties, anchored by The Venetian Macao. In addition, the Company is developing Marina Bay Sands, an integrated resort in Singapore, and Sands Casino Resort Bethlehem (the Sands Bethlehem), an integrated resort in Bethlehem, Pennsylvania. (Source: 10-K)

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