0-1 years of experience
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Employment Type:
Part time
Job Category:
Resident Assistant (RA), Part-Time (LCCC Students Only)
Laramie County Community College | Cheyenne, Wyoming
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Job Description


The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.

A cover letter detailing how you meet the minimum and preferred qualifications for this position is required. You can upload a cover letter when you create an applicant profile.

This is a non-employee position and is available for LCCC full-time students who live on campus.

Job Summary:

Core responsibilities of this position include:

Resident Assistant (RAs) is non-employee / non-benefited student position. This position is available to qualified LCCC full-time students and requires students to live on campus while fulfilling this role. Resident Assistants assist and help students adapt to their transitions while living on-campus. RAs develop positive relationships with residents; provided active leadership to create a community on their floors; foster a community that supports students' involvement, academic success and personal growth; serve as a resource to residents for college services; and are active members of the Resident Hall Team. RAs will utilize skills in interpersonal communication, organization, mediation, problem solving and program planning.

Residence Hall staff receive a total scholarship/compensation package of room and board costs. All staff receive a double room as part of this package. (Including expanded cable TV, WIFI, high-speed internet service, utilities, and meal plan).

Other tasks may be assigned based on contemporary institutional need.

Start Date: As soon after hiring process as practical.

Essential Functions

Essential Functions:

Be involved and engaged in your community

* RAs should be present within the Eagle Village Community. RAs will be present within staff functions and events. Be present and accessible to residents, spend adequate time on the RA's floor, and regularly interact with the hall/floor community
* Create an inclusive and welcoming environment for all students
* Role model positive personal, academic, and job related behaviors

Events and Personal Development

* Plan, implement, and document regular events in accordance with our Residential Learning Model
* Keep residents informed of campus, Student Life, and Residential Living & Learning activities by posting flyers and directly communicating with all residents
* Participate and assist with opening events, enrollment management events, and college programs as requested
* Participate in staff collateral assignments as determined by the Director of Residential Living & Learning

Student Leadership

* Support students to be involved in their community, support student leadership and community engagement opportunities as created by the Residential Learning Model

Academic Enrichment

* Provide academic support and follow up for residents
* Support campus academic programs and services
* Inform residents about important academic deadlines and items of interest

Policy Enforcement

On Call Responsibilities:

* Serve on call and perform duty functions as established by the Director of Residential Living and Learning to enforce policies, ensure safety, and serve as a resource to the community
* RAs will carry the on call phone from 5pm to 8am Monday-Friday, and 24 hours on Weekends and during LCCC closures and breaks
* RAs must be in the Residence Halls while on call from 8pm-8am. During all other times, RAs can be on campus and within 10 minutes for responding to calls
* Review, interpret, and uphold all items outlined in the Residence Hall Lease, Residence Hall Handbook, the College Catalog, Student Handbook and the Student Code of Conduct
* Confront, report, and follow up with appropriate people. It is necessary to report all safety, security, health, and behavioral concerns. Specifically, RAs must report any and all threats or incidents of violence, including but not limited to self-harm, harm to others, and sexual misconduct immediately in person or over the phone to the Director of Residential Living and Learning
* Serve as a positive role model in all communication, including, in-person, text, calls, internet communication, social networking, and mobile and email communications
* Adhere to all Federal and State Laws as well as the LCCC policies both on and off campus
* Violations of policies will be reported and cases will be adjudicated in accordance with the LCCC student conduct process and applicable outcomes and sanctions shall be assigned independently of any applicable performance management deemed necessary by Human Resources and Residential Living and Learning

* Be available to work during holiday/break periods when communities are open
* All vacation/travel plans should be communicated and approved by the Director of Residential Living and Learning
* Thanksgiving and Spring Break coverage will be required and a schedule will be determined by the Director of Residential Living and Learning
* Winter Break coverage will be determined within the fall semester on a case by case basis

* RAs are expected to conduct inspections as directed by their supervisor for Health and Safety. RAs will also assist with fire drills as directed

Occupancy Verification

* RAs will be responsible for completing accurate and complete check in and checkout paperwork as needed
* RAs will complete occupancy verification during the course of the semester as assigned by the Director of Residential Living and Learning

Desk and Customer Service

* RAs will provide service at the desk from 6pm-9pm, 7 days a week. RAs will be responsible to work desk hours as determined by a schedule created by the Director of Residential Living and Learning
* LCCC email and Resident Assistant mailbox should be monitored daily for work-related messages and should have a response within one business day
* Review, understand, and uphold all items in the Resident Assistant Training and Resource Manual and the Residence Hall Handbook for performing desk function and addressing issues and needs in the community
* Perform cleaning, emptying of trash cans, wipe down surfaces, or light cleaning as needed

Financial Management

* RAs are entrusted to understand proper use of financial resources and understand purchasing policies

Resident Assistant Development & Staff Function

Support Residential Living & Learning

* Demonstrate a positive attitude, enthusiasm, and pride for the RA position
* In the course of performing duties, RAs have access to and are made privy to sensitive and confidential student information. RAs must maintain the security and confidentiality of the information by not divulging information to any person unless in accordance with the Family Educational Rights and Privacy Act (FERPA)
* Maintain a positive working relationship with supervisor and keep supervisor informed of relevant issues, provide feedback as appropriate, and accept feedback in a professional manner
* Perform all administrative functions the Director of Residential Living and Learning and Administrative Assistant deem necessary such as check-in, check out, suite condition forms, weekly reports, community reports, ect.
* Maintain a positive working relationship with fellow staff members, Residential Living and Learning Staff, and LCCC faculty and staff
* Tactfully discuss concerns with staff members and supervisor and express ideas in a meaningful way to resolve interpersonal conflicts
* Assist with student staff selection and recruitment efforts
* Assist with Residential Living and Learning promotion and sales efforts
* Consistently demonstrate behavior characterized by integrity. Including, but not limited to, providing accurate and true information on all documentation and communication within Residential Living and Learning and Student Services
* RAs will not speak to any media/communication outlet as a representative of LCCC or Residential Living and Learning. Media inquiries should be directed to the RA's supervisor or other professional staff member
* RAs should refrain from actively promoting non-academic organizations to which they may belong, hosing organization meetings, fundraising, or otherwise soliciting to other students while in residential communities or while being viewed in the capacity of a staff member
* Given the role of the RA as an authority figure within the residential communities, conflicts of interest may arise between an RA and another residential student or LCCC staff member. RAs are expected to report to their supervisor relationships which might constitute a conflict of interest with their RA responsibilities. Examples may include, but are not limited to, siblings, significant others, ect.
* Additional work and commitments that require additional time from the RA should be approved in advance by the Director of Residential Living and Learning. RAs should not work more than 10 hours per week unless otherwise approved by their supervisor

Staff Function

* Attend training
* Training will begin August 7th, 2019 and will continue throughout the first day of classes for the Fall semester
* Winter training will begin on January 13, 2020 and will continue through the first day of classes in the Spring semester
* RAs will assist with opening/closing processes at each break period and the beginning and end of the academic year. RAs will arrive early to the Residence hall and will stay until process is completed
* RAs will stay until December 15, 2019 for Fall checkout, and until May 17, 2020 for Spring Checkout
* Attend Staff meetings
* RAs should reserve 2 hours a week to attend a staff meeting. Absences should be approved in advance by the Director of Residential Living and Learning

* Supervisor interaction
* RAs will attend a regularly scheduled meeting with their supervisor as directed
* RAs will communicate, as needed, with the supervisor to maintain effective functions of the community and staff

* Time Away
* Time away should be approved in advance by their supervisor. RAs may take up to 6 nights away during a month

Perform other duties as assigned.

Nonessential Functions:

An employee in this position may perform some of these responsibilities on an infrequent basis.

* Support campus and department initiatives

Knowledge, Skills, and Abilities:

* Ability to effectively and professionally execute the essential functions of this position with proven capabilities in establishing appropriate professional rapport, communicating with courtesy and tact, accurately determine others needs, collecting necessary information, and follow-through when requested
* Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process). Ability to read, interpret and consider possible applications of business literature and legal documents
* Skills and abilities to perform as an organized, self-starter, and able to handle expeditiously, accurately, and confidentially the rapid receipt of communications from all sources-written, email, voice mail, one-on-one with attention to detail; able to act on own initiative while exercising reasonable judgment
* Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings - either face-to-face, by telephone, or by other electronic means - ability to communicate in an informative manner, effectively listen, and be able to handle escalating situations with concern and confidence
* Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure
* Ability to respond to common inquires from college faculty and staff, regulatory agencies, vendors, regional business community, and others as may be necessary
* Knowledge of basic office equipment including (but not limited to) personal computer and associated peripherals, fax machine, multi-line telephone, voice recorders, and other electronic devices
* Demonstrate strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

Physical/Mental Demands:

To successfully perform the essential functions of this position a candidate must: - be able to maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors

* The ability to comply with highly inflexible deadlines is required; there will be multiple occurrences of sudden, urgent task completion required
* A variable work schedule will be required including long work days, evenings, and weekends as needed
* There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the ability to interact professionally, diplomatically, and appropriately in such situations
* Frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities
* There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor
* Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions - Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus
* The overall work environment requires the mental ability to shift focal point quickly due to interruptions; must be able to mentally track multiple projects and tasking as well
* The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds



* Have a Current and maintain a minimum cumulative GPA of 2.5 and minimum semester GPA of 2.5 on a 4.0 scale throughout the appointment as a Resident Assistant
* If the required cumulative GPA is not reached, the assignment as a RA may be rescinded or deferred to a later semester
* Should the RA fail to meet GPA and/or credit hour requirements, their supervisor will work with them to develop an academic plan. As the GPA requirement is an eligibility requirement of the RA position, incoming new RAs are not eligible to develop an academic plan during their first semester
* The academic plan for Fall grades will extend through the following Spring semester. The academic plan for Spring grades will extend though the following Fall semester. Because the RA position is an academic year appointment, Summer term grades will not result in RAs being required to make an academic plan

* Be enrolled in 12 credits per semester with at least 6 credits in-person at LCCC
* Not exceed 19 credit hours per semester without prior approval of the Director of Residential Living and Learning
* Have sophomore status as determined by the LCCC College Catalog
* Have two semesters at LCCC remaining (fall and spring) before graduation
* Complete and be expected to pass a criminal background history check
* Have a positive financial standing (defined as not being delinquent or in default with the Business Office), academic (See GPA requirements), and student conduct status (defined as not being on College Disciplinary Probation) with Laramie County Community College
* Reside in the room provided
* Role model a standard of personal conduct commensurate with job responsibilities
* Abide by all College and Residence Life policies, as well as all local, state and federal laws
* Prioritize the position as your principal out-of-class activity; any competing employment or activities are at the discretion of the Director of Residential Living and Learning (outside employment requires pre-approval and is limited to 10 hours/week)
* Be available for training sessions each semester, see Major Job Components
* Sign a housing lease with Residential Living and Learning and pay the deposit


* One year of prior leadership in experience (e.g. organizations, clubs, employment supervision, etc.)
* Have lived one semester in on-campus housing (preferred, not required)


Equal Opportunity and Affirmative Action Employer

Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.

The College has a designated person to monitor compliance and to answer any questions regarding the college's non-discrimination policies: Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007, 307-778-1217,TitleIX_ADA.Coordinator@lccc.wy.edu.



About Laramie County Community College

Laramie County receives and makes federal, state and local grants for activities ranging from Homeland Security and Victim Services to Road Construction and Economic Development. In the past four years, the amount of grants under county management has grown from around $1,500,000 to nearly $30,000,000. This is mostly due to funds received from the federal Recovery Act and state County Consensus Block Grant programs. With these dollars comes responsibility to spend the money wisely and to know and follow hundreds of pages of ever-changing federal and state rules. The Board of Commissioners, as the policy-making and budget-setting branch of county government, is the authority under which grants are received and made by the county. The Grants Manager is an employee of the Board of Commissioners responsible for working with the County Clerk's Finance office and the various executive and programmatic agencies that receive grant funds through the Board of Commissioners to maximize the public benefit received through grants while minimizing risks associated with grants. If you have any concerns regarding the use of grant funds, the transparency of the grant-making process, or the treatment of any employee or contractor on a grant related project, please contact this office. The Grants Manager also serves a more general-purpose project management role on behalf of the Board of Commissioners on projects like working with local human services agencies, developing the capital improvement plan and special election voter information efforts.

This company profile was created by AfterCollege and is about Laramie County Community College. This page is not endorsed by or affiliated with Laramie County Community College. For questions regarding company profiles, please email: care@aftercollege.com.