Experience:
0-1 years of experience
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Employment Type:
Full time
Posted:
2/14/2020
Job Category:
Other
Junior eBanking Specialist
(This job is no longer available)
Lakeland Bank | Oak Ridge, NJ
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Job Description

Duties

The Junior eBanking Specialist at Lakeland Bank is responsible for onboarding, maintenance and support of eBanking applications for Consumer and Business (eTreasury) services. Additionally, the eBanking Junior Specialist will assist with various other eBanking operations duties or special projects as needed.

Key Responsibilities

* Process Business (eTreasury) onboarding applications related to cash management product offerings (e.g. Remote Deposit, Lockbox, ACH, Wires, Business Online Banking platforms, Information Reporting, Positive Pay and Direct Transmission
* Process Consumer onboarding applications and other related requests
* Responsible for providing outstanding service when responding to client or banking inquiries and assist with resolving implementation related issues
* Prioritize and maintain a high level sense of urgency to ensure department output remains within the defined service level agreements
* Partner with Branch Retail Offices and Relationship Managers to assist with obtaining proper documents for new onboarding and other maintenance related activities
* Assist with identifying and reporting efficiency opportunities, where applicable
* Work with management and operations teams to assist during project related tasks that are included, but not limited to, bank acquisitions, new branch openings, closings, consolidations and deposit applications
* Perform any other related duties as required or assigned

Requirements

Skills and Qualifications

* 1-2 years related experience and/or training or equivalent combination of education and experience
* Outstanding customer service skills
* Intermediate proficiency in Microsoft Office suite and alphanumeric data entry
* Experience with Fiserv software applications or other banking related applications
* Excellent, effective verbal and written communication skills.
* Ability to communicate clear, concise information to customers/co-workers. Ability to identify the best method to communicate information for each situation.
* Demonstrated ability to clearly and effectively communicate with both internal and external customers.
* Ability to function as a team member and works well independently. Self-motivated
* Ability to effectively apply creative problem-solving to address business needs and issues.
* Ability to prioritize workload for maximum efficiency, execute transactions with minimal errors, ensure quality work product, and demonstrate accountability for work and actions
* Ability to seek process improvement through resources.
* Must be bondable.

Employment Eligibility

All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding. Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.

Lakeland Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law

Scheduled Hours

Monday - Friday 9:00am - 5:30pm. Overtime as needed

About Lakeland Bank

At Lakeland Bank we are dedicated to community banking. Our customer's borrowing needs take first priority and all of our team members devote their efforts to make sure each financial need is met. The Mortgage Operations Center is located in Northwestern New Jersey. All processing, underwriting and closings are done locally giving you the convenience and confidence that your decision maker is close by, not states away. Lakeland's Mortgage Consultants serve our customers from the Delaware River to the Hudson River and beyond. Amy Block is located in our Teaneck office. She serves mortgage borrowers located in Bergen County, parts of Passaic County and New York City. Amy is a full service Loan Officer and is ready to assist you with your purchase, refinance or construction needs. At Lakeland Bank we offer competitive fixed rate mortgage programs with a money saving bi-weekly payment option, special first time homebuyer programs featuring reduced fees and preferential interest rates, interest only programs, and a flexible Construction loan program for those looking to build or remodel their homes. Combine these loan programs with our Checkmate Platinum account and you have a win-win solution to your home financing needs. Amy has over 20 years of experience. She has worked for borrowers in Bergen and Passaic Counties more than half of her mortgage career. She has assisted borrowers in all aspects of the mortgage process and is intimately familiar with the needs of local borrowers. Amy has helped borrowers achieve their dream of owning a home and has participated in the Bergen County American Dream program. Amy has experienced and accepted a wide range of mortgage challenges. Many lenders will promise you the world on a silver platter, but when you get to closing it turns out to be an Atlas on a paper plate. At Lakeland we strive to deliver what we promise. Our team of dedicated mortgage professionals will handle your request with the care it deserves from application to closing. Our goal is to build a long term relationship with every one of our customers. Lakeland Bank wants you to stay with us for the long run. In many instances, we are able to provide a free interest bearing checking account with value added benefits when you become a Lakeland Mortgage customer. Make sure to ask about our Checkmate Platinum feature when you talk to Amy. We will also give you a discount on our qualifying loan programs when you have payments automatically taken out of your Lakeland account. There are so many reasons to make Lakeland Bank your mortgage lender. Just like Lakeland Bank, Amy Block is here for you. Let Lakeland help you with your next mortgage loan. Simply call the number listed below or click on the email link for a quick phone consultation with Amy.