5+ years of experience
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Employment Type:
Full time
Job Category:
Business Analyst
(This job is no longer available)
Grad Date

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Job Description

Job Description

About the Business:

Mitigate financial risk by implementing fraud controls and serving as fraud advisors to internal partners with minimal impact to our clients.

* Partner with Line of Business on initiatives to provide Fraud insights and recommendations.
* Create, manage and own the fraud rules to mitigate financial and reputational loss.
* Support the Fraud Services Team with new functionality, projects and awareness of Fraud trends.
* Identify and initiate resolution of identified exposure within Line of Business functionality and procedures.
* Project Team member as a Fraud stakeholder to minimize gaps and risk to our clients.

Essential Job Functions:

* Primarily focused on execution of complex processing, operational and/or administrative work following defined and sometimes undefined procedures.
* Understand complex process flows and upstream & downstream impacts along with department strategy.
* Understand the strategy and implications across Fraud Services and industry best practices with trends.
* Coordinate resolution of business technology and operational issues.
* Complete research and analysis of reported Fraud and take appropriate action.
* Provide responses to internal partners on Fraud application inquiries.
* Governance, Risk and Compliance testing for required applications and processes.
* Participate in projects and special initiatives; complete other duties as required or assigned.
* Ability to handle input from many sources to make sound decisions, exercise good judgment, and achieve stated objectives.

Required Qualifications

* 5+ years of experience in an operations role; ideally within Fraud Services
* High school diploma or equivalent work experience required
* College degree preferred


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


About Keybank National Association

Fishkill, New York mortgage broker specializing in home mortgage loans, home equity and mortgage refinancing.