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Business Analyst
Kelly Mitchell | Deerfield, Illinois
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Job Description

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Title: Business Analyst

Job Description & Responsibilities

* Analyzes business problems and elicits and documents business requirements.
* Supports scope definition, assists with setting business priorities for small-scale changes and assists in larger changes and system implementations.
* Works under direct supervision with stakeholders to prioritize requirements and establishes and maintains relationships with key customers.
* Investigates operational needs and problems, and opportunities, contributing to the recommendation of improvements within area of responsibility.
* Works under direct supervision. Uses discretion in identifying and resolving complex problems and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level.
* Interacts with department/project team members. Has working level contact with customers and suppliers.
* Analyzes and documents business requirements for area of responsibility. Ensure documentation according to QMS standards, policies and procedures.
* Assists in delivery of small-scale changes and delivery of IT projects.
* Follows all company and departmental policies, procedures, and standards.
* Establishes and maintains relationships with key customers.
* Identifies issues and helps with resolution efforts. Escalates issues appropriately.

Skills, Experiences, Knowledge

* Ability to take ownership and initiate and work independently
* Basic communication skills - position will be required to send emails to users requesting updates on information. Emails will be prepared templates.
* Basic data entry - update spreadsheets based on information received back.
* Collating information from multiple sources, so Excel knowledge is preferred.
* Access Administration experience would be a plus but not required.
* Min HS Diploma/Recent grads will be considered

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