1-3 years of experience
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Employment Type:
Full time
Job Category:
KI Accommodation Manager
(This job is no longer available)
Kaplan, Inc. | Washington, DC
Grad Date

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Job Description

Job Title

KI Accommodation Manager

Job Description

The Accommodation Manager manages the KI housing program within the school, including the availability of a quantity and variety of residential and host family options; managing occupancy rates to maximize profit for KI while providing sufficient inventory for our sales/ CS teams to sell; and the efficient and effective resolution of student housing issues.

Key Job Responsibilities

* Manage all aspects of the housing program for the school
* Conduct host family interviews/ site visits, meet with prospective and current housing and airport transfer vendors, and manage housing budget
* Develop and execute effective plans for host family recruitment and retention; actively seek to improve and expand the current supply of host families and other housing options
* Forecast seasonal housing needs and work with existing and new suppliers to ensure these demands are met
* Act as point of contact for dormitory providers; work together to solve student service issues and meet capacity demands
* Communicate student feedback to families and vendors; adjust as needed
* Manage payment processing for housing
* Ensure timeliness and accuracy of database information
* Synchronize communication among school staff, housing providers, students, agents, and sales advisors to ensure excellent service to students
* Coordinate the arrival and departure of international students; help them understand rules and policies; and aid in their adjustment to life in their local community American life
* Ensure appropriate turn-around time on all housing inquiries
* Monitor competitor activities as they pertain to housing (facilities, pricing, service, etc)
* Maintain accurate records
* Work with housing teams across the global KI organization to share best practices
* Complete other job duties as assigned

Minimum Qualification

* Bachelor's Degree or equivalent*
* 2+ years in a business or operational setting
* Ability to travel locally and work evenings and weekends, as needed
* Must be authorized to work in the United States

Preferred Qualifications

* Prior experience managing staff
* Prior experience with international students
* One or more foreign language ability

Physical Requirements

* Sitting
* Standing
* Walking
* Climbing
* Lifting up to 50+ pounds
* Pulling
* Pushing
* Carrying
* Grasping
* Reaching
* Bending
* Visual Acuity
* Color Determination
* Speaking
* Listening


Los Angeles, CA, USA

Employee Type


Job Functional Area


Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

About Kaplan, Inc.

Kaplan Professional, based in Chicago, provides education, certification and professional development courses for financial services, IT, legal, real estate, architecture, engineering, contracting and home inspection professionals and corporations. In addition, Kaplan Professional provides comprehensive licensing and compliance solutions to top financial institutions around the world. Offering an array of educational tools, from on-site training and classroom instruction to over 600 online courses, Kaplan Professional serves individuals who must maintain licenses and comply with regulatory mandates. Kaplan Professional is a unit of Kaplan, Inc., a wholly owned subsidiary of The Washington Post Company (NYSE: WPO).