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Employment Type:
Full time
Job Category:
Center Academic Advisor
(This job is no longer available)
Kaplan, Inc. | Washington, DC
Grad Date

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Job Description

Job Title

Center Academic Advisor

Job Description

Impact & Scope

The Center Academic Medical Advisor provides academic advising to all current In Center and Live students and visa compliance advising to international students to ensure compliance of all appropriate federal and state regulations. The Center Academic Medical Advisor will play a key role in helping students develop the required skills to master a difficult and lengthy licensing examination. The Center Academic Medical Advisor will for each student 1) model best practices for developing study plans, 2) track and provide feedback on student progress, 3) assist the student in analyzing and interpreting examination and quiz results, and 4) assist the student in analyzing their overall progress and readiness. Center Academic Medical Advisors have long-term experience with the medical licensure process and/or have navigated through at least part of the USMLE process.

Business Strategy

* Customer Service, Product Knowledge & Operational Controls

* Advise, counsel, and service students through a variety of tools: Physician Profile Document, personalized study plans, residency timelines, ECFMG application steps, tracking student interactions, records of individual and group advising appointments,and regular scheduled email communication, etc.

* Lead weekly group advising sessions based upon phase of study

* Lead weekly guided content based review sessions

* Actively contribute to initiatives to standardize and improve the in center experience for the student.

* Provide exceptional customer service.

* Responsible for maintaining compliance for all appropriate federal and state regulations related to

administering student visas.

* Counsels students on programs and requirements necessary to maintain appropriate status.

* Maintains records of international students both for compliance and for business management.

* Assist the Center Director with ensuring excellent student experiences.

Knowledge, Skills & Abilities

* Expertise in USMLE test and path to residency for IMGs and US Med Students.
* Excellent time management, project management, and organizational skills,
* High energy level, confident, and optimistic demeanor with the ability to thrive in a fast-paced education environment.
* Team player that collaborates well and has diligent work ethic.
* Excellent interpersonal and written communication skills.
* Results focused with a passion for customer service and business results. Prior teaching experience strongly preferred
* Ability to learn quickly how to work effectively with, but not limited to, shared Google resources, Adobe Connect, Skype, Salesforce and Microsoft Office.

* Educate and advise students on all issues related to student visas / maintaining good standing (Active Status).

* Communicate clearly and effectively the requirements set by the US Government (and Kaplan) with regards to studying under a student visa and maintaining compliant status.

* Strong attention to details

* Assist in the administration of Kaplan classes and using Kaplan specific computer applications.

* Support Center Director with staff development and strategic initiatives.

* Perform various administrative functions.


* Medical Degree, PhD or Advanced Degree in Science or Health related field required.

* Customer service experience

* Ability to work in a fast-paced, metrics driven and measured performance work environment

* Must have excellent organizational and verbal/written communication skills

* Must be results driven, highly motivated, self-starter as well as adaptable to changing environments

* Ability to work extended hours (including evenings and weekends), in order to meet business objectives.

Measurements (including, but not limited to)

* Compliance and Policy Adherence

* Student Progress Tracking


Coral Gables, FL, USA

Additional Locations

Employee Type


Job Functional Area

Education Advising

Kaplan is an Equal Opportunity Employer

About Kaplan, Inc.

Kaplan Professional, based in Chicago, provides education, certification and professional development courses for financial services, IT, legal, real estate, architecture, engineering, contracting and home inspection professionals and corporations. In addition, Kaplan Professional provides comprehensive licensing and compliance solutions to top financial institutions around the world. Offering an array of educational tools, from on-site training and classroom instruction to over 600 online courses, Kaplan Professional serves individuals who must maintain licenses and comply with regulatory mandates. Kaplan Professional is a unit of Kaplan, Inc., a wholly owned subsidiary of The Washington Post Company (NYSE: WPO).