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Employment Type:
Full time
Posted:
6/16/2019
Job Category:
Education
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Communications Consultant - KP School of Medicine
Kaiser Permanente | Pasadena, California
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Job Description

Description:

By joining the team that is designing and implementing the Kaiser Permanente School of Medicine, you will have the opportunity of a lifetime to create a medical school that will educate physicians for the 21st century and beyond and be a catalyst for change in medical education. This position will be working as a part of an extremely dynamic team of professionals supporting all aspects of the School of Medicine and the creation of the infrastructure, process, and procedures for the Kaiser Permanente School of Medicine. The team works from an interdependent model of practice and we are looking for someone who thrives in a highly challenging role within a high functioning team-based environment.

The Kaiser Permanente School of Medicine will offer more than a conventional medical education. It will provide students with the unique opportunity to be taught by the physicians of Kaiser Permanente and immersed in one of the nation's highest-performing health care organizations. Students will gain critical knowledge and real-world experience and benefit from unprecedented access to Kaiser Permanente's people, data and technology. This unparalleled approach, plus our deep commitment to resilience, well-being, and inclusion will create a culture where physicians are better prepared to face the health challenges of the future, while helping the nation's diverse communities thrive. Learn more about the Kaiser Permanente School of Medicine at schoolofmedicine.kp.org.

Kaiser Permanente School of Medicine is seeking a Communications Consultant to engage in rapid response messaging through digital and social media and assist in developing digital campaigns that align with the School-s goals and priorities.

The candidate will participate in the development and implementation of multi-channel communication strategies, be responsible for offline and online communications planning, implementation, and recommended solutions for multiple Kaiser Permanente School of Medicine programs and projects (for internal and external audiences), and edit written documents prepared by others - all to enhance the brand and reputation of the School.

The persona should have strong writing skills and experience in creating social content, be innovative, proactive, and solution oriented. And have a strong desire to excel in a demanding and creative environment.

Essential Functions:

* Develop and implement communications plans and tactics to fulfill the strategic and operational goals and objectives of the program developed by the communications practice leader for his/her clients to deliver, promote and protect the organization's brand and reputation.
* Provide communications consulting to internal clients on internal and external communications programs, projects and tactics. Consulting activity will vary from verbal communications or advice on communications issues to providing written customized communications plans.
* Strategize with client, writes creative briefs, researches and analyzes information, prepares presentations (PowerPoint presentations, speeches and talking points), plans logistics, and manages overall coordination.
* Ensure content is consistent with the Kaiser Permanente brand in terms of tone, manner, and messaging.
* Manage and complete multiple assignments in short time frames and coordinate diverse projects and activities into a cohesive and strategic program for a single client or for a program.
* Acquire the input and resources of other communications staff in the organization to fulfill the objectives of communication plans and projects on behalf of communications practice leaders' clients.
* Coordinates the deliverables of other communicators in the organization to ensure that special projects are in compliance with negotiated timelines/financial allocations.
* Implement measures to determine effectiveness of communications programs and create plans to improve results. Implement measures to determine effectiveness of communications programs and create plans to improve results.

Basic Qualifications:

Experience

* Minimum five (5) years of experience working in a complex corporate communications environment with demonstrated excellence in developing, implementing and monitoring strategic communications programs.

Education

* Bachelor's degree in journalism, english or business administration or related field, OR four (4) years of experience in a directly related field.
* High School Diploma or General Education Development (GED) required.

License, Certification, Registration

* N/A

Additional Requirements:

* Ability to coordinate diverse projects and activities into a cohesive and strategic communications program.
* Thorough knowledge of policies, practices and systems.
* Complete understanding and application of principles, concepts, practices, and standards.
* Full knowledge of industry practices.
* Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
* Must be able to work in a Labor/Management Partnership environment.

Preferred Work Experience and Qualifications:

* BA/BS or equivalent working experience in Social Media Strategy, Public Relations or Marketing.
* Experience in social media a must.
* Strong analytical and project management skills
* Excellent verbal, written communication (writing and editing), and content management skills
* Skilled in using all forms of social and online media, and general computer competency.
* Capable and comfortable performing within a demanding schedule.
* Ability to work independently when needed, but works well within a defined reporting structure and with a team.
* High level of proficiency creating and editing content/digital assets for Social Media.
* Knowledgeable of Social Media platforms, trends, and etiquette.
* A motivated self-starter and quick learner.
* Ability to multi-task and prioritize workload / project deadlines
* Strong attention to detail
* Excellent organizational skills
* Experience working in large matrix organizations with multiple partners and clients.

KPcareers.org/schoolofmedicinejobs

Primary Location: California,Pasadena,S. Los Robles Administration 100 S. Los Robles Ave Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: External Affairs / Relations Department: Medical Education Strategy Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Click here for additional requirements >

About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.