Experience:
No experience
Employment Type:
Full time
Posted:
10/12/2018
Job Category:
Health Care Provider
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Ward Clerk
Kaiser Permanente | Wailuku, Hawaii
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Job Description

Description:

Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning. Is responsible and accountable for tasks delegated.

Essential Responsibilities:

Answers phone(s) on Unit and manages calls appropriately. Takes phone reports from Lab, Diagnostic Imaging, and other Departments accurately, and delivers to proper nurse. Calls and schedules clinic appointments for patients who need help, when directed by RN/LPN. Refers all calls from physicians to appropriate nursing staff.

Uses systems to assist with the processing of orders. Verifies ADT information. Uses manual system when computer is down.

Answers PTS and keeps station ready and available. Retrieves meds and supplies and delivers to proper place/person. Reports maintenance problems immediately.

Uses systems to support nursing and unit staff. Uses manual system when computer is down.

Maintains inventory of Unit supplies. Orders non-stock items as directed. Orders stock items to maintain par level. Transport/arranges for transport of supplies and equipment between Units or Departments as needed.

Supports unit during computer downtime. Obtains downtime kit as appropriate.

Xeroxes and processes charts and other documents as directed by Supervisor or RN.

Communicates ADT information to Admitting Department and Shift Supervisor/Bed Control.

Answers nurse call console and refers patient calls to appropriate person. Picks-up blood/blood products from Lab as directed by RN. Picks-up non-controlled medications from Pharmacy. Picks-up supplies/equipment from other Departments.

Calls acuity forecast to Staffing Office by designated times. Tallies and completes daily Acuity Sheets. Calls updated acuity. Completes additional tasks on individual Units per standards/procedures or Supervisor instructions.

Uses systems to assist physicians. During computer downtime, transcribes physicians orders to appropriate medical record and other forms accurately. Completes request forms/orders entry for diagnostic tests, consultations, referrals. Schedules special tests with in-house and outside agencies and documents appointment. Makes arrangements for patient transport to outside agencies and departments.

Functions with awareness of and applies safety principles/standards as defined by Hospital, including, environmental and employee issues. Reports incidents, work related injuries, unsafe equipment or environment to supervisor or other appropriate person.

Transmits messages and other pertinent information to appropriate staff members. Picks up, sorts, and delivers Unit and patient mail.

Completes required in-services annually. Participates in orientation of new clerical staff.

Basic Qualifications:

Experience

N/A.

Education

Post high school coursework in Medical Terminology.

License, Certification, Registration

Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification.

Additional Requirements:

Type 30 wpm.

Demonstrated knowledge of and skill in conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, written communication, organizational skills, time management, and initiative.

Preferred Qualifications:

Experience in transcribing physician's orders, computer skills, setting up and maintaining file systems.

Post high school coursework in commercial or vocational secretarial science.

Primary Location: Hawaii,Wailuku,Memorial - Kahului Tower 221 Mahalani St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 7:00 AM Working Hours End: 3:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: S02 Job Level: Entry Level Job Category: Patient Care Services (Non RN) Department: Acute Care-Obstetrics Unit-1 Travel: No

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About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.