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Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
2/11/2016
Job Category:
Health Care Provider
Industry:
Health Care & Medicine
Staff Assistant
Kaiser Permanente | Campbell, California
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Job Description

 **SEIU-UHW has been recognized as the collective bargaining representative for this position.
KP and SEIU-UHW will bargain to establish contractual terms covering this position. Until such
A time as that bargaining is completed, this position is not covered under the terms of any existing
CBA between KP and SEIU-UHW.**
 
Provides administrative support to department manager or staff. Performs a variety of routine administrative duties that have set procedures or precedents; some assignments may be complex. Requires instructions to perform special assignments.
 
Essential Functions:
Maintains manager/executives and department calendars. Arranges meetings, conferences and travel itineraries. Orchestrates and organizes project meetings, schedules and materials such as agendas, timeliness, reports and presentations. Screens telephone calls/visitors, refers to appropriate staff member. Determines which requests should be referred to others. May provide information to top level management, Board Members. etc. Responds to internal and external requests for information relating to established departmental policies and procedures. Interprets policies and procedures in response to inquiries.
Reviews/screens manager/executives mail, researches issues and provides recommendations. Performs data input and maintains established databases. May collect and research information or data needed by manager or staff. Maintains confidential department files and records. May provide training/direction to other non-exempt personnel. Performs other related duties as assigned by management. Various positions are under review with a joint Management/Union review committee for appropriate Union/Non-Union status and this position may be considered a union position or may be converted to a union position at some time in the future. Should this position be determined to be union, it will be returned to the bargaining unit in accordance with the Collective Bargaining Agreement.
 **SEIU-UHW has been recognized as the collective bargaining representative for this position.
KP and SEIU-UHW will bargain to establish contractual terms covering this position. Until such
A time as that bargaining is completed, this position is not covered under the terms of any existing
CBA between KP and SEIU-UHW.**
 
Provides administrative support to department manager or staff. Performs a variety of routine administrative duties that have set procedures or precedents; some assignments may be complex. Requires instructions to perform special assignments.
 
Essential Functions:
Maintains manager/executives and department calendars. Arranges meetings, conferences and travel itineraries. Orchestrates and organizes project meetings, schedules and materials such as agendas, timeliness, reports and presentations. Screens telephone calls/visitors, refers to appropriate staff member. Determines which requests should be referred to others. May provide information to top level management, Board Members. etc. Responds to internal and external requests for information relating to established departmental policies and procedures. Interprets policies and procedures in response to inquiries.
Reviews/screens manager/executives mail, researches issues and provides recommendations. Performs data input and maintains established databases. May collect and research information or data needed by manager or staff. Maintains confidential department files and records. May provide training/direction to other non-exempt personnel. Performs other related duties as assigned by management. Various positions are under review with a joint Management/Union review committee for appropriate Union/Non-Union status and this position may be considered a union position or may be converted to a union position at some time in the future. Should this position be determined to be union, it will be returned to the bargaining unit in accordance with the Collective Bargaining Agreement.

Qualifications

Basic Qualifications:
Experience
Minimum four (4) years experience performing administrative support functions for department managers.
Education
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
 
Additional Requirements:
Strong proficiency w/ MS Office applications (Word, Excel and PowerPoint).
Strong proficiency in Lotus Notes
Well organized and detail oriented.
Strong customer service skills.
Ability to merge documents and summarize information.
Ability to follow written and verbal instructions.
Must be able to work in a Labor/Management Partnership environment.
 
Preferred Qualifications:
N/A
Basic Qualifications:
Experience
Minimum four (4) years experience performing administrative support functions for department managers.
Education
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
 
Additional Requirements:
Strong proficiency w/ MS Office applications (Word, Excel and PowerPoint).
Strong proficiency in Lotus Notes
Well organized and detail oriented.
Strong customer service skills.
Ability to merge documents and summarize information.
Ability to follow written and verbal instructions.
Must be able to work in a Labor/Management Partnership environment.
 
Preferred Qualifications:
N/A

About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.