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Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
1/26/2016
Job Category:
Information Services
Industry:
Health Care & Medicine
Summer Intern-Undergrad
Kaiser Permanente | Oakland, California
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Job Description

Kaiser Permanente is America's leading nonprofit, integrated health plan. At Kaiser Permanente Information Technology (IT), you join a team of business and technology professionals dedicated to delivering care in the form of information that will literally change the course of health care. IT is a group of 6,000 people dedicated to supporting and improving healthcare for its members, and to delivering 24x7 IT services to 175K employees across 600 medical facilities. Every technology we design, every system we maintain, supports the health and well-being of our 10.2 million members.
  
Description
Are you looking for an Internship where you will:
  • Be exposed to Business Analysis, Strategy, Information Technology, Security?
  • Learn how to present & communicate complex information & ideas to senior management?
  • Learn how technology is changing the way health care is delivered? If you are, then this is a position is for you
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
 
As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments & learn new business tools.  In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies, & application development.  Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management & business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management & business analysis.
 
 

Essential Functions

Technology driven health care is at the core of Kaiser Permanente's strategy. Our number one priority in IT Communications is to ensure that 6,000 IT employees know and believe how they help Kaiser Permanente make a measurable impact on the health of the communities we serve, and for consumers of technology throughout the program to understand the value of IT. We are a team of strategic communication professionals providing internal communication, executive communication and project communication services.  As strategic advisors, planners, project managers, writers and designers, we form a cohesive team focused on getting the right message, through the right medium, to the right audience, at the right time and with the right effect. You see us in action with programs like Computerworld's Best Places to Work, the IT annual report, keynote speeches at the World Congress, Message Matters: How Kaiser Permanente Communicates workshops and numerous large, complex technology initiatives.
 
  • Employee communication vehicles: partnering with the Production Team, Communications Managers, and development teams, identify opportunities to improve how we communicate with different employee segments (e.g., by device, by persona) across the organization. Benchmark how new technology and vehicles are being used for employee communications by collecting information from industry associations, consulting partners and other Bay Area companies' corporate communication departments

  • Special projects: as part of the Production team, participate on multiple project teams that improve the overall operations of IT Communications (e.g., mobile apps testing and research, workflow improvements)

  • Audience analysis and research: assist in research efforts to understand the impact and effectiveness of how IT communicates with employees (design research surveys, complete data collection and analysis, and make recommendations for improvement)

  • Web publishing and content management: review the results of a recent content audit of the IT website. Work with communication managers to update pages that require revision; remove and archive obsolete content; and update audit report.

Competencies and Skills you will develop as an Intern:
Communication planning and tactical execution
Project management Presentation development
Networking, collaboration, team participation Message development
Communication channel best practices
 
Kaiser Permanente is America's leading nonprofit, integrated health plan. At Kaiser Permanente Information Technology (IT), you join a team of business and technology professionals dedicated to delivering care in the form of information that will literally change the course of health care. IT is a group of 6,000 people dedicated to supporting and improving healthcare for its members, and to delivering 24x7 IT services to 175K employees across 600 medical facilities. Every technology we design, every system we maintain, supports the health and well-being of our 10.2 million members.
  
Description
Are you looking for an Internship where you will:
  • Be exposed to Business Analysis, Strategy, Information Technology, Security?
  • Learn how to present & communicate complex information & ideas to senior management?
  • Learn how technology is changing the way health care is delivered? If you are, then this is a position is for you
We are looking for dynamic individuals who are interested in working w/in a health care environment w/ an emphasis on technology.
 
As part of a team under close supervision, Interns will assist in performing a variety of developmental assignments & learn new business tools.  In addition, you will participate in enrichment activities for your professional development. KP has a wealth of online, self-paced learning available in all areas of Enterprise IT systems, management methodologies, & application development.  Many opportunities will be available to take advantage of not only online material, but to gain real-world knowledge from experts in IT management, process automation, information management & business intelligence. At the end of the Internship, the intern would have learned about the various activities involved in project management & business analysis.
 
 

Essential Functions

Technology driven health care is at the core of Kaiser Permanente's strategy. Our number one priority in IT Communications is to ensure that 6,000 IT employees know and believe how they help Kaiser Permanente make a measurable impact on the health of the communities we serve, and for consumers of technology throughout the program to understand the value of IT. We are a team of strategic communication professionals providing internal communication, executive communication and project communication services.  As strategic advisors, planners, project managers, writers and designers, we form a cohesive team focused on getting the right message, through the right medium, to the right audience, at the right time and with the right effect. You see us in action with programs like Computerworld's Best Places to Work, the IT annual report, keynote speeches at the World Congress, Message Matters: How Kaiser Permanente Communicates workshops and numerous large, complex technology initiatives.
 
  • Employee communication vehicles: partnering with the Production Team, Communications Managers, and development teams, identify opportunities to improve how we communicate with different employee segments (e.g., by device, by persona) across the organization. Benchmark how new technology and vehicles are being used for employee communications by collecting information from industry associations, consulting partners and other Bay Area companies' corporate communication departments

  • Special projects: as part of the Production team, participate on multiple project teams that improve the overall operations of IT Communications (e.g., mobile apps testing and research, workflow improvements)

  • Audience analysis and research: assist in research efforts to understand the impact and effectiveness of how IT communicates with employees (design research surveys, complete data collection and analysis, and make recommendations for improvement)

  • Web publishing and content management: review the results of a recent content audit of the IT website. Work with communication managers to update pages that require revision; remove and archive obsolete content; and update audit report.

Competencies and Skills you will develop as an Intern:
Communication planning and tactical execution
Project management Presentation development
Networking, collaboration, team participation Message development
Communication channel best practices
 

Qualifications

Basic Qualifications
   
Currently Enrolled in an Accredited 4-year University Program (BA/BS)
 
3.25 GPA or higher
 
Academic students seeking professional training within a business corporate environment Working knowledge of MS Word, Excel, PowerPoint
  • Interested in learning about leadership and information technology
  • Project Management desire or experience. Organized, articulate, personable. Able to communicate effectively, both verbally and in writing
  • Student should be in a Journalism and Communications
  • Quick-learner
  • Reliable & Dependable
Competencies and Skills you will develop as an Intern:
Communication planning and tactical execution
Project management Presentation development
Networking, collaboration, team participation Message development
Communication channel best practices
 
Preferred Qualifications
 
A successful intern in IT Communications embodies the following characteristics: a self-starter, enthusiastic learner, can quickly grasp processes and technology, knows how to network and seek out resources, is willing to share ideas and think differently about things, honors commitments and holds themselves accountable, can work independently with minimal direction, can thrive in ambiguous situations, and challenge the status quo.
 
Basic Qualifications
   
Currently Enrolled in an Accredited 4-year University Program (BA/BS)
 
3.25 GPA or higher
 
Academic students seeking professional training within a business corporate environment Working knowledge of MS Word, Excel, PowerPoint
  • Interested in learning about leadership and information technology
  • Project Management desire or experience. Organized, articulate, personable. Able to communicate effectively, both verbally and in writing
  • Student should be in a Journalism and Communications
  • Quick-learner
  • Reliable & Dependable
Competencies and Skills you will develop as an Intern:
Communication planning and tactical execution
Project management Presentation development
Networking, collaboration, team participation Message development
Communication channel best practices
 
Preferred Qualifications
 
A successful intern in IT Communications embodies the following characteristics: a self-starter, enthusiastic learner, can quickly grasp processes and technology, knows how to network and seek out resources, is willing to share ideas and think differently about things, honors commitments and holds themselves accountable, can work independently with minimal direction, can thrive in ambiguous situations, and challenge the status quo.
 

About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.