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Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
9/30/2015
Job Category:
Information Services
Industry:
Health Care & Medicine
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Sr Learning Consultant and Content Editor
Kaiser Permanente | Portland, Oregon
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Job Description

This position creates and audits process documentation as well as delivers technical and business process training. This role will also support organizational development programs. This position will work with and provide input to the planning, analysis, design, implementation, communications, business process, testing, reporting, and project management including working with vendors and various leadership teams to develop and/or maintain new or upgraded applications (technical) training. This role interacts with multiple levels within the organization including Labor Management Partnership (LMP) teams.
 
Essential Functions:
Design, development and delivery, to include: Create and manage the project plan for designing, implementing or improving assigned leadership development training programs; Design assigned courses, including selecting and designing the appropriate delivery methods and/or select and manage other internal and external resources to contribute to program design; Continually update and enhance programs taking into account new delivery methods, materials, techniques and research; Coordinate all aspects of training program delivery including scheduling, site selection and contracting; and Conducts train the trainer sessions. Deliver and facilitate training programs in an expert manner or identify and manage other internal and/or external resources for program delivery.
Needs Assessment, to include: Performs needs assessment using appropriate methods of data collection and analysis; Create sound maintenance plans to keep programs current with organizational needs; and Responds to client requests for leadership development services.
Follow-up and Evaluation, to include: Creates action plans that reinforce the transfer of skills from the classroom to the work environment; Conceptualizes level three evaluation plans; and Manages implementation of follow-up and evaluation plans.
Marketing and Communication to include: Manages program roll-out to include implementing the marketing and communication plans; and; Creates and/or oversees participant communication and invitation process.
Teamwork and Collaboration to include: Build a strong, results oriented partnership with a senior learning consultant partner from The Permanente Federation; Build strong results oriented partnerships with training and development staff in all regions; and As a member of the Learning and Organizational Development Department support other (not training related) leadership development efforts priorities.
 
This position creates and audits process documentation as well as delivers technical and business process training. This role will also support organizational development programs. This position will work with and provide input to the planning, analysis, design, implementation, communications, business process, testing, reporting, and project management including working with vendors and various leadership teams to develop and/or maintain new or upgraded applications (technical) training. This role interacts with multiple levels within the organization including Labor Management Partnership (LMP) teams.
 
Essential Functions:
Design, development and delivery, to include: Create and manage the project plan for designing, implementing or improving assigned leadership development training programs; Design assigned courses, including selecting and designing the appropriate delivery methods and/or select and manage other internal and external resources to contribute to program design; Continually update and enhance programs taking into account new delivery methods, materials, techniques and research; Coordinate all aspects of training program delivery including scheduling, site selection and contracting; and Conducts train the trainer sessions. Deliver and facilitate training programs in an expert manner or identify and manage other internal and/or external resources for program delivery.
Needs Assessment, to include: Performs needs assessment using appropriate methods of data collection and analysis; Create sound maintenance plans to keep programs current with organizational needs; and Responds to client requests for leadership development services.
Follow-up and Evaluation, to include: Creates action plans that reinforce the transfer of skills from the classroom to the work environment; Conceptualizes level three evaluation plans; and Manages implementation of follow-up and evaluation plans.
Marketing and Communication to include: Manages program roll-out to include implementing the marketing and communication plans; and; Creates and/or oversees participant communication and invitation process.
Teamwork and Collaboration to include: Build a strong, results oriented partnership with a senior learning consultant partner from The Permanente Federation; Build strong results oriented partnerships with training and development staff in all regions; and As a member of the Learning and Organizational Development Department support other (not training related) leadership development efforts priorities.
 

Qualifications

Basic Qualifications:
Experience
Minimum five (5) years experience developing and delivering training with a substantial focus on management and leadership audiences.
Must be able to work in a Labor/Management Partnership environment. Understanding of leadership development tools and processes.
Education
Bachelor's degree in education (adult learning), instructional design, HR, Organizational Development OR four (4) years of related discipline.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
 
Additional Requirements:
Must be able to work in a Labor/Management Partnership environment. Understanding of leadership development tools and processes.
Instructional design capability that incorporates adult learning principles and results in engaging and relevant programs.
Experience in successfully negotiating and managing vendor relationships.
Strong diagnostic and systems thinking skills that result in strategically focused, business oriented training solutions.
Demonstrated history of meeting deadlines and attention to details.
Strong project management and organization skills.
Meeting planning skills.
Ability to work independently and as a team member.
Ability to coordinate multiple tasks.
Demonstrated flexibility and ability to change priorities and direction.
Ability to collaborate with internal clients.
Outstanding interpersonal skills, able to build relationships and influence leaders and peers.
Excellent verbal and written communication skills.
Knowledge of leadership development principles and practices.
Strong stand up training and facilitation skills.
 
Preferred Qualifications:
  • 5 years of experience developing technical documentation and training materials delivering courses and presentations and/or organizational development programs to large groups.
  • 5 years of experience in conducting virtual and in person presentations and developing training/organizational development programs.
  • 5 years of experience developing and delivering training with a focus on management and leadership audiences.
  • Must be able to work in a Labor/Management Partnership environment. Understanding of leadership development tools and processes.
  • Demonstrated extensive knowledge of business operations, management practices and principles, and human resources management trends and practices.
  • Knowledge using Project Management tools and practices related to e-learning training development and delivery.
  • Three or more years of Dreamweaver software experience.
  • Minimum of (3)years of in Internet Site development and technologies.
  • Excellent MS Excel, Word and PowerPoint skills.
  • Excellent communication skills, both verbal and written.
  • Ability to collaborate with and motivate others to ensure high service standard are met.
  • Experience working in an enterprise-wide organization.


Master's degree in education (adult learning), instructional design, HR, Organizational Development or six (6) years of related discipline.

Basic Qualifications:
Experience
Minimum five (5) years experience developing and delivering training with a substantial focus on management and leadership audiences.
Must be able to work in a Labor/Management Partnership environment. Understanding of leadership development tools and processes.
Education
Bachelor's degree in education (adult learning), instructional design, HR, Organizational Development OR four (4) years of related discipline.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
 
Additional Requirements:
Must be able to work in a Labor/Management Partnership environment. Understanding of leadership development tools and processes.
Instructional design capability that incorporates adult learning principles and results in engaging and relevant programs.
Experience in successfully negotiating and managing vendor relationships.
Strong diagnostic and systems thinking skills that result in strategically focused, business oriented training solutions.
Demonstrated history of meeting deadlines and attention to details.
Strong project management and organization skills.
Meeting planning skills.
Ability to work independently and as a team member.
Ability to coordinate multiple tasks.
Demonstrated flexibility and ability to change priorities and direction.
Ability to collaborate with internal clients.
Outstanding interpersonal skills, able to build relationships and influence leaders and peers.
Excellent verbal and written communication skills.
Knowledge of leadership development principles and practices.
Strong stand up training and facilitation skills.
 
Preferred Qualifications:
  • 5 years of experience developing technical documentation and training materials delivering courses and presentations and/or organizational development programs to large groups.
  • 5 years of experience in conducting virtual and in person presentations and developing training/organizational development programs.
  • 5 years of experience developing and delivering training with a focus on management and leadership audiences.
  • Must be able to work in a Labor/Management Partnership environment. Understanding of leadership development tools and processes.
  • Demonstrated extensive knowledge of business operations, management practices and principles, and human resources management trends and practices.
  • Knowledge using Project Management tools and practices related to e-learning training development and delivery.
  • Three or more years of Dreamweaver software experience.
  • Minimum of (3)years of in Internet Site development and technologies.
  • Excellent MS Excel, Word and PowerPoint skills.
  • Excellent communication skills, both verbal and written.
  • Ability to collaborate with and motivate others to ensure high service standard are met.
  • Experience working in an enterprise-wide organization.


Master's degree in education (adult learning), instructional design, HR, Organizational Development or six (6) years of related discipline.

About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.