Don't wait! First round interviews are being scheduled now.

Experience:
0-1 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Intern/Co-op
Posted:
3/27/2015
Job Category:
Project Management
Industry:
Health Care & Medicine
See more jobs for students and recent grads who studied:
Strategic Projects and Quality Intern - Masters Level
Kaiser Permanente | Vallejo, California
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

This position provides analytical support to a project or department. Under the guidance of a Project Manager/ Director, responsible for collecting and researching data, performing analysis, providing recommendations and presenting results.

Department Description:
The Strategic Projects department provides strategic direction for multiple complex projects related to operational issues and improvement. The team oversees, designs, supports and leads strategic initiatives in the areas of quality, service, people, efficiency, reputation and growth. Supports TPMG Leadership in the definition and attainment of organizational initiatives and goals.
 
Essential Functions:
Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.
This position contributes to a full range of project components.
Assigned to at least one project and expected to produce results and report out as a member of a project team.
Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.
Develops tools to identify and to document best practices.
Prepares various excel, word or PowerPoint reports, and works w/ access database software (or similar tool) to develop data extracts and management information reports.
May be asked to produce graphic information using excel or PowerPoint or similar software. 
Contributes to development of management information and analysis conducted, provides recommendations and assists w/ preparation of formal presentations to communicate results to various management levels.
Identifies alternative solutions to project issues.
Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.
Assists w/ identification and development of training information.

Additional Functions:
The intern will work on variety of projects in the areas of quality, strategic projects and larger organizational goals.
 
In the Quality Department the intern will partner with the Quality Director, Supervisor and Analyst to develop and implement small tests of change aimed at improving one of the outpatient quality metrics such as osteoporosis or blood pressure screening rates.
 
In the Strategic Projects Department the intern will complete a process improvement project involving an assessment of patient throughput in the Emergency Department or Radiology. The intern will then develop and implement an action plan with a series of PDSAs aimed at improving throughput, wait times, coordination between departments and the overall patient experience.
 
Other potential focus areas of the internship will include broader organizational goals such as increasing member registration on kp.org and our physician development strategy.
 
The intern will share their assessments and the results of their projects in a final presentation to the leadership team. Findings and learnings from the interns work will be added to toolkits and knowledge management resources for future use. The internship will also include shadowing opportunities in clinical operations and mentorship from senior leadership.
This position provides analytical support to a project or department. Under the guidance of a Project Manager/ Director, responsible for collecting and researching data, performing analysis, providing recommendations and presenting results.

Department Description:
The Strategic Projects department provides strategic direction for multiple complex projects related to operational issues and improvement. The team oversees, designs, supports and leads strategic initiatives in the areas of quality, service, people, efficiency, reputation and growth. Supports TPMG Leadership in the definition and attainment of organizational initiatives and goals.
 
Essential Functions:
Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.
This position contributes to a full range of project components.
Assigned to at least one project and expected to produce results and report out as a member of a project team.
Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.
Develops tools to identify and to document best practices.
Prepares various excel, word or PowerPoint reports, and works w/ access database software (or similar tool) to develop data extracts and management information reports.
May be asked to produce graphic information using excel or PowerPoint or similar software. 
Contributes to development of management information and analysis conducted, provides recommendations and assists w/ preparation of formal presentations to communicate results to various management levels.
Identifies alternative solutions to project issues.
Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.
Assists w/ identification and development of training information.

Additional Functions:
The intern will work on variety of projects in the areas of quality, strategic projects and larger organizational goals.
 
In the Quality Department the intern will partner with the Quality Director, Supervisor and Analyst to develop and implement small tests of change aimed at improving one of the outpatient quality metrics such as osteoporosis or blood pressure screening rates.
 
In the Strategic Projects Department the intern will complete a process improvement project involving an assessment of patient throughput in the Emergency Department or Radiology. The intern will then develop and implement an action plan with a series of PDSAs aimed at improving throughput, wait times, coordination between departments and the overall patient experience.
 
Other potential focus areas of the internship will include broader organizational goals such as increasing member registration on kp.org and our physician development strategy.
 
The intern will share their assessments and the results of their projects in a final presentation to the leadership team. Findings and learnings from the interns work will be added to toolkits and knowledge management resources for future use. The internship will also include shadowing opportunities in clinical operations and mentorship from senior leadership.

Qualifications

Basic Qualifications:
Experience
N/A
Education
Enrolled in or recent graduate of a MBA or other Master's level program with an accredited college or university.
License, Certification, Registration
N/A.
 
 
Additional Requirements:
Solid analytical skills, problem solving, project management and critical thinking.
Strong project management skills.
Excellent verbal and written communication skills.
Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
Must be able to work in a Labor/ Management Partnership environment.
 
 
Preferred Qualifications: 
Contributing to designated projects or initiatives to meet a KP business objective.
Report development and data analytics.
Project management - planning, execution, and measurement.
Must exhibit efficiency, collaboration, candor, openness, and results orientation.
Job shadowing in other functional areas.
Performing additional duties as required.
Knowledge of SQL or SAS
Basic Qualifications:
Experience
N/A
Education
Enrolled in or recent graduate of a MBA or other Master's level program with an accredited college or university.
License, Certification, Registration
N/A.
 
 
Additional Requirements:
Solid analytical skills, problem solving, project management and critical thinking.
Strong project management skills.
Excellent verbal and written communication skills.
Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
Must be able to work in a Labor/ Management Partnership environment.
 
 
Preferred Qualifications: 
Contributing to designated projects or initiatives to meet a KP business objective.
Report development and data analytics.
Project management - planning, execution, and measurement.
Must exhibit efficiency, collaboration, candor, openness, and results orientation.
Job shadowing in other functional areas.
Performing additional duties as required.
Knowledge of SQL or SAS

About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.