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Experience:
0-1 years of experience
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Employment Type:
Intern/Co-op
Posted:
3/17/2015
Job Category:
Engineering
Industry:
Health Care & Medicine
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Facility Operations Analytics Intern-Undergraduate
Kaiser Permanente | Pasadena, California
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Job Description

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.


Department Description:
We provide quantitative and qualitative data in support of our goal to preserve and operate high-quality facilities.  We also administer systems (software or web-based software as a service solutions) that manage maintenance workflow, facility condition, costs of systems that make up a facility for financial planning, utility usage and production data that informs and supports environmental goals, and metrics development that identifies statistical and best-practices data to drive improved performance.

 

Essential Functions:
Contributing to a designated project or initiative to meet a KP business objective.
Report development and analytics.
Project management - planning, execution, and measurement.
Learning new applications needed to complete assignments or support the execution of business objectives.
Job shadowing in other functional areas.
Performing additional duties as required.

Additional Functions:

Computerized Maintenance Management System (CMMS)
Participation in activities related to improvement of the current system and rollout of a new CMMS system.  Current tool is AIMS by Phoenix Data Systems and new tool will be an Oracle/PeopleSoft product.  Responsibilities could include:
  • Researching and consolidation of manufacturer and model data in AIMS
  • User table updating
  • Closing out work orders
  • Troubleshooting and follow-up on errors and corrections needed in system
  • Learning to run reports
 Facility Condition Assessment (FCA) Program
Current tool is VFA.Facility.  Responsibilities could include:
  • Auditing of data in the system and research/correction of anomalies
  • Cross referencing equipment identification numbers in CMMS and FCA systems
  • Updating of Uniformat Code fields and data
  • Creating a master 5-year calendar for facility condition assessments for all regions
  • Updating facility condition assessment Playbook (Program manual)
  • Learning to run reports
 Utility/Energy Management Program 
Current tool is Ecova.  Responsibilities could include:
  • Introduction to automated utility bill processing, account setup, error correction
  • Setting up accounts
  • Researching energy usage data for programs like Energy Star and other certifications
  • Reviewing Accrual and Previous Balance reports
  • Gain exposure to Utility Budget development and guidelines
Benchmarking and Metrics Production Program
One of current tools is FM BENCHMARKING.  Responsibilities could include:
  • Assistance in completion of facility-specific surveys for all regions
  • Learning to run metrics and benchmarking reports, do quartile analysis
  • Introduction to facility metrics and the differentiation between metric production and benchmarking



 

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.


Department Description:
We provide quantitative and qualitative data in support of our goal to preserve and operate high-quality facilities.  We also administer systems (software or web-based software as a service solutions) that manage maintenance workflow, facility condition, costs of systems that make up a facility for financial planning, utility usage and production data that informs and supports environmental goals, and metrics development that identifies statistical and best-practices data to drive improved performance.

 

Essential Functions:
Contributing to a designated project or initiative to meet a KP business objective.
Report development and analytics.
Project management - planning, execution, and measurement.
Learning new applications needed to complete assignments or support the execution of business objectives.
Job shadowing in other functional areas.
Performing additional duties as required.

Additional Functions:

Computerized Maintenance Management System (CMMS)
Participation in activities related to improvement of the current system and rollout of a new CMMS system.  Current tool is AIMS by Phoenix Data Systems and new tool will be an Oracle/PeopleSoft product.  Responsibilities could include:
  • Researching and consolidation of manufacturer and model data in AIMS
  • User table updating
  • Closing out work orders
  • Troubleshooting and follow-up on errors and corrections needed in system
  • Learning to run reports
 Facility Condition Assessment (FCA) Program
Current tool is VFA.Facility.  Responsibilities could include:
  • Auditing of data in the system and research/correction of anomalies
  • Cross referencing equipment identification numbers in CMMS and FCA systems
  • Updating of Uniformat Code fields and data
  • Creating a master 5-year calendar for facility condition assessments for all regions
  • Updating facility condition assessment Playbook (Program manual)
  • Learning to run reports
 Utility/Energy Management Program 
Current tool is Ecova.  Responsibilities could include:
  • Introduction to automated utility bill processing, account setup, error correction
  • Setting up accounts
  • Researching energy usage data for programs like Energy Star and other certifications
  • Reviewing Accrual and Previous Balance reports
  • Gain exposure to Utility Budget development and guidelines
Benchmarking and Metrics Production Program
One of current tools is FM BENCHMARKING.  Responsibilities could include:
  • Assistance in completion of facility-specific surveys for all regions
  • Learning to run metrics and benchmarking reports, do quartile analysis
  • Introduction to facility metrics and the differentiation between metric production and benchmarking



 

Qualifications

Basic Qualifications:
Experience
N/A
Education
Pursuing a bachelor's degree or have graduated from an accredited university within the last year.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
 
Additional Requirements:
Aptitude to perform data and process analytics and formulating solutions
Working knowledge of MS Word, Excel, PowerPoint.
 

Preferred Qualifications:
3.0 GPA or above.
Advanced analytical and problem-solving skills.
Proven ability to build effective working relationships as well as strong interpersonal skills.
Excellent verbal and written communication skills
Ability to learn quickly and experience producing high quality work in short periods of time.
Desired majors: Facility/Construction Management, Engineering-oriented, Business Administration/Management or related

Interested in learning more about the buildings, equipment that we operate, and systems utilized to manage facilities. 
 Interst in working on process improvement, data analysis, report and presentation production, and interacting with personnel around the country to accomplish these tasks. 
 Understand database setup, user roles, workflow, report functionality and other things related to them. 
Knowledge of database structure is a plus, as is familiarity with mechanical/electrical/plumbing equipment (but also is not necessary or required).
Detail-oriented and able to be involved with projects requiring heavy amounts of data mining, data manipulation and report creation for a variety of audiences from engineers to executives.

Basic Qualifications:
Experience
N/A
Education
Pursuing a bachelor's degree or have graduated from an accredited university within the last year.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
 
Additional Requirements:
Aptitude to perform data and process analytics and formulating solutions
Working knowledge of MS Word, Excel, PowerPoint.
 

Preferred Qualifications:
3.0 GPA or above.
Advanced analytical and problem-solving skills.
Proven ability to build effective working relationships as well as strong interpersonal skills.
Excellent verbal and written communication skills
Ability to learn quickly and experience producing high quality work in short periods of time.
Desired majors: Facility/Construction Management, Engineering-oriented, Business Administration/Management or related

Interested in learning more about the buildings, equipment that we operate, and systems utilized to manage facilities. 
 Interst in working on process improvement, data analysis, report and presentation production, and interacting with personnel around the country to accomplish these tasks. 
 Understand database setup, user roles, workflow, report functionality and other things related to them. 
Knowledge of database structure is a plus, as is familiarity with mechanical/electrical/plumbing equipment (but also is not necessary or required).
Detail-oriented and able to be involved with projects requiring heavy amounts of data mining, data manipulation and report creation for a variety of audiences from engineers to executives.

About Kaiser Permanente

Company Description

Serving approximately 8.7 million members in nine states and the District of Columbia, Kaiser Permanente is America's leading nonprofit integrated health plan.

Kaiser Permanente's mission is to provide high-quality, affordable health care services to improve the health of our members and the communities we serve.

Our Northern California Region provides integrated health care services to approximately 3.2 million members. Approximately 4,400 physicians of The Permanente Medical Group provide services at 20 medical centers and numerous medical offices.

Company History

Founded in 1945, Kaiser Permanente is the nation’s largest not-for-profit health plan, serving more than 8.6 million members, with headquarters in Oakland, Calif. It comprises:

  1.   • Kaiser Foundation Health Plan, Inc.

  • Kaiser Foundation Hospitals and their subsidiaries

  • The Permanente Medical Groups.

At Kaiser Permanente, physicians are responsible for medical decisions. The Permanente Medical Groups, which provide care for Kaiser Permanente members, continuously develop and refine medical practices to help ensure that care is delivered in the most efficient and effective manner possible.

Kaiser Permanente’s creation resulted from the challenge of providing Americans medical care during the Great Depression and World War II, when most people could not afford to go to a doctor. Among the innovations it has brought to U.S. health care are:

  • prepaid health plans, which spread the cost to make it more affordable

  • physician group practice to maximize their abilities to care for patients

  • a focus on preventing illness as much as on caring for the sick

  • an organized delivery system, putting as many services as possible under one roof

Mission & Values

As a health care organization in the 21st century, we have a mission--to provide quality care for our members and their families, and to contribute to the well-being of our communities.

Working Here

When you bring your career to Kaiser Permanente, the work you do directly affects the health of millions. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, everyone here has a role to play in the care continuum. Knowing you have a place in that process and witnessing the outcome of the work you do is empowering. It gives you a cause to stand behind. And it makes you feel proud of the work you do every day. When people witness the impact of their contributions, they excel. Together we have the power to make a difference.

Hiring Information

The first step in beginning your career search is to look for open jobs that match your skills, qualifications, and interests. Each posting includes a description of the position and the minimum required qualifications. Once you find a position you are interested in, register for an account and provide your information for consideration online.

Benefits

As an employee, you are eligible for benefits according to your full-time/part-time status and the number of hours scheduled to work per week. Benefits may vary based on your Kaiser Permanente region, position, scheduled hours, and representation by collective bargaining or employee groups, but generally include:

  • generous vacation, holiday, and sick leave

  • medical care (including prescriptions), vision, mental health, and dental care

  • disability and life insurance coverage

  • educational opportunities and tuition reimbursement

  • employee assistance programs

  • health care, dependent care, and transit spending account options

  • retirement plans

In addition, we believe in recognizing stellar performance and sponsor a variety of programs designed to reward our skilled, innovative, caring, and committed staff.

In short, at Kaiser Permanente, we understand that there is a direct correlation between happy employees and happy members. We take pride in the compassion and dedication of our employees and find many ways to reward their hard work. In return, our employees take pride in being a part of a collaborative, professional team focused on quality, service, and care.

Honors & Awards

Kaiser Permanente of Northern California has earned an "Excellent" rating from the National Committee for Quality Assurance (NCQA)-the nation's leading reviewer of health plan quality for consumers and employers. Excellent is the top rating granted by NCQA, which reviews satisfaction surveys, preventive measures, physician credentialing, member services and improvement initiatives.*

Both our Northern and Southern California regions were the only health plans in California identified by the NCQA in its list of the best health care programs in the Pacific States. (NCQA's The State of Health Care Quality 2003)

The Joint Commission on Accreditation of Healthcare Organizations accredits all Kaiser Foundation Hospitals in California.

For the seventh straight year, no other health plan has earned higher ratings from the California Cooperative Health Reporting Initiative on more measures than Kaiser Permanente. The annual ratings measure clinical quality and member satisfaction. (CCHRI Report on Quality 2003)

Our Northern California region received more three-star "Excellent" ratings than any other health plan surveyed by California's Office of the Patient Advocate on California's Quality of Care Report Card 2003-04.

* Commercial HMO and Medicare-contracted product lines: April 2003.