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Employment Type:
Full time
Job Category:
Software Development
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Application Support (Trading Customer Integration Trading Application
Joseph Harry Ltd | New York, New York
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Job Description

Application Support required by my trading software client in New York City.

(Customer Support Integration Client Services Trading Application Support Account Manager Fixed Income Trading Treasury Finance New York City NYC)

You MUST have the following:

  • Experience supporting customers on financial/trading applications (preferable for an electronic exchange Bloomberg/Thomson Reuters, service vendor (ISV) or a trading floor)
  • Experience with supporting clients/customers - troubleshooting/analysing issues
  • Good experience with Microsoft Excel
  • Working knowledge of any programming language (Python, Java, SQL, C, C++)

The following is DESIRABLE, not essential:

  • Knowledge and understanding of Fixed Income financial products
  • Customer support/trader support experience


Application support/client support/integration engineer for our trading software client. You will be providing technical support to clients (traders, broker-dealers, banks) that are using the application programming interfaces to our client's trading platform for Fixed Income products. This role will involve supporting customers via telephone and e-mail. You will be liaising with the technical team to ensure timely resolutions for issues during peak trading hours.

There are two positions available with different working hours - either 07:00-16:30 (Mon-Fri) or 11:00-20:30 (Mon-Fri).

Both roles are initial 3-month contracts with a view to being Full time positions after 3 months.

You will be:

- An excellent communicator with strong written skills
- Eager to learn and develop

Salary: $Excellent
Duration: 3-month contract with a view to go full-time


Applicants must be eligible to work in the specified location

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