Experience:
0-1 years of experience
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Employment Type:
Full time
Posted:
8/21/2017
Job Category:
Information Services
Industry:
Other
Trading Client Support Analyst Reporting Troubleshooting SQL FTP SMTP
(This job is no longer available)
Joseph Harry Ltd | New York, NY
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Job Description

Trading Client Support Analyst (Functional Technical Application Support Trade Posting and Reporting Troubleshooting OTC Exotic Derivatives Risk SQL MQ FTP SMTP Trading Banking Graduate) required by my technology client in New York City.

You MUST have the following:

  • Front to Back Office trade life cycle understanding - trade posting, reporting, exception handling and troubleshooting
  • 0.5-3 years experience supporting web based financial applications
  • SQL
  • Excellent communication and client handling skills

The following is DESIRABLE, not essential:

  • Transport and messaging protocols, MQ, Email, FTP, SMTP
  • Application support- communicating with clients to resolve issues; UAT; requests for new functionality; release management
  • Engineering, Mathematics or Finance graduate

Role: Client Services Analyst required by my technology client in New York City. You will join a small team of client support analysts that operates as the first line of communication with clients from banks in the US to resolve queries around application functionality, technical issues, the release of updates, user acceptance testing (UAT) and new functionality. The ideal candidate will be able to build strong relationships with the various internal teams which include development, quality assurance and product management and resolve client issues effectively.

These clients will operate in the front, middle and back offices and use the applications for cross-asset risk management and pre/post trade processing.

The company is growing rapidly and will therefore provide strong opportunities for promotion and growth.

Salary: $50k - $60k + 12% Bonus + 401K

Qualifications

Applicants must be eligible to work in the specified location