Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
8/10/2015
Job Category:
Health Care Provider
Information Systems Analyst - Clinical Imaging
(This job is no longer available)
John Muir Health | Walnut Creek, CA
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Job Description

Purpose of Role
Supports assigned software applications by relying on established procedures and precedents for specific applications, and offers specific suggestions for improving efficiencies within existing applications.
Provides ITS solutions and services which ultimately contribute to patient safety and care.

Essential Job Functions

  • Supports software/systems to ensure optimal utilization.
  • Works closely with end users to identify problems and provide solutions.
  • Educates end user to ensure efficient and effective use of application/system.
  • Needs to be available for on-call duty when necessary.
  • Physical requirements noted below.

Key Responsibilities

  • Demonstrates understanding of functionality, maintenance and support of specific software applications.
  • Supports specific software applications to ensure optimal utilization, functionality and availability.
  • Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
  • Analyzes reasonably complex software problems and develops/implements solutions with general guidance.
  • Assists in the design, delivery, and improvement of software applications training programs and related courseware.
  • Demonstrates an understanding of end users' business needs, and works closely with end users to identify problems and provide solutions.
  • Serves as the primary ITS representative to install upgrades, patches and fixes.
  • Educates end user to ensure efficient and effective use of application(s).
    Provides troubleshooting for all applications and software within assigned systems area.
  • Demonstrates an understanding of software functionality, and seeks additional technical information from managers within ITS Section.
  • Complies with the Health System's Policies/Procedures protecting patient information and the confidentiality of the information in accordance with the Federal and State regulations.
  • Bachelor's degree in related healthcare, business, computer science, information sciences, or related field required; experience or alternative degree may be considered in lieu of required education.
  • Minimum of 2 years of experience within a technology environment, preferably within a healthcare setting.
  • Demonstrated knowledge of concepts, practices, and procedures used within any business applications environment.
  • Previous experience in the support and maintenance of information systems required.
  • Demonstrated skills in the use of MS Outlook, Excel, Word, PowerPoint, and Visio.
  • Position requires a strong background in clinical imaging, with imaging technologist experience strongly preferred, including hands-on experience with PACS, imaging modalities, and DICOM communication standards.

  • EPIC Radiant certification strongly preferred, including 2+ years of experience with implementation, workflow design, and support for Radiant.

    Experience with other clinical imaging subspecialities and/or vendor neutral archives a plus.

John Muir Health is a nationally recognized, not-for-profit health care organization. It includes John Muir Medical Center, Walnut Creek (572-bed acute care facility) , which serves as Contra Costa County's only designated trauma center and John Muir Medical Center, Concord (245-bed acute care facility).Together, they are recognized as top centers for neurosciences, orthopedics, cancer care, cardiovascular care and high-risk obstetrics. Other areas of specialty include general surgery, robotic surgery, weight-loss surgery, rehabilitation and critical care. John Muir Health also offers complete inpatient and outpatient behavioral health programs and services at our Behavioral Health Center (73-bed fully accredited psychiatric hospital) located in Concord. In addition, John Muir

Health provides a number of primary care and outpatient services throughout the

community and urgent care centers in Brentwood, Concord, San Ramon and Walnut Creek.

John Muir Health is a collaborative, patient-centered health care environment; listening, explaining and working together as a team, to help patients achieve their optimal health. We recognize those who exemplify excellence, and reward them for contributing to our collective success. From individual to department to spontaneous recognition, Employee Suggestion Program rewards, Employee Success Sharing Program, and many more, we find unique ways to thank our employees for the outstanding efforts they make every day. Competitive salary and benefit package available.

All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. John Muir Health is an equal opportunity employer.

  • Bachelor's degree in related healthcare, business, computer science, information sciences, or related field required; experience or alternative degree may be considered in lieu of required education.
  • Minimum of 2 years of experience within a technology environment, preferably within a healthcare setting.
  • Demonstrated knowledge of concepts, practices, and procedures used within any business applications environment.
  • Previous experience in the support and maintenance of information systems required.
  • Demonstrated skills in the use of MS Outlook, Excel, Word, PowerPoint, and Visio.
  • Position requires a strong background in clinical imaging, with imaging technologist experience strongly preferred, including hands-on experience with PACS, imaging modalities, and DICOM communication standards.

  • EPIC Radiant certification strongly preferred, including 2+ years of experience with implementation, workflow design, and support for Radiant.

    Experience with other clinical imaging subspecialities and/or vendor neutral archives a plus.

John Muir Health is a nationally recognized, not-for-profit health care organization. It includes John Muir Medical Center, Walnut Creek (572-bed acute care facility) , which serves as Contra Costa County's only designated trauma center and John Muir Medical Center, Concord (245-bed acute care facility).Together, they are recognized as top centers for neurosciences, orthopedics, cancer care, cardiovascular care and high-risk obstetrics. Other areas of specialty include general surgery, robotic surgery, weight-loss surgery, rehabilitation and critical care. John Muir Health also offers complete inpatient and outpatient behavioral health programs and services at our Behavioral Health Center (73-bed fully accredited psychiatric hospital) located in Concord. In addition, John Muir

Health provides a number of primary care and outpatient services throughout the

community and urgent care centers in Brentwood, Concord, San Ramon and Walnut Creek.

John Muir Health is a collaborative, patient-centered health care environment; listening, explaining and working together as a team, to help patients achieve their optimal health. We recognize those who exemplify excellence, and reward them for contributing to our collective success. From individual to department to spontaneous recognition, Employee Suggestion Program rewards, Employee Success Sharing Program, and many more, we find unique ways to thank our employees for the outstanding efforts they make every day. Competitive salary and benefit package available.

All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. John Muir Health is an equal opportunity employer.

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About John Muir Health

Company Description

At John Muir Health, we are committed to providing our patients the most skilled and compassionate care possible. We offer a comprehensive array of clinical services at our Magnet-recognized hospitals in Walnut Creek and Concord.  Our independent, not-for-profit health system also includes outpatient facilities in Brentwood and Rossmoor, a Behavioral Health Center in Concord, and 27 MuirLab locations.  In addition, our patients benefit from the expertise of more than 950 affiliated primary and specialty physicians in the John Muir Physician Network.

We believe in supporting our people and enhancing our patient care through such innovations as:

• Lift Teams that support care givers by moving and transferring patients

• Computerized patient charting to minimize paperwork and enhance patient safety

• Extensive clinical nurse internship programs with Preceptors and Mentors for new grads to help them throughout the orientation and training period, and beyond.

• Specialty training programs and education for ongoing career growth

Company History

In 1997, John Muir Medical Center in Walnut Creek merged with Mt. Diablo Medical Center in Concord to form the John Muir/Mt. Diablo Health System. The creation of the John Muir/Mt. Diablo Health System ensured that comprehensive, high-quality health care services remained in the community and that important decisions about the community's health care needs continued to be made locally. In 2006, the organization was rebranded to become John Muir Health.

Mission & Values

Our Mission

We are dedicated to improving the health of the communities we serve with quality and compassion.

Our Mission is achieved through the application of our Core Values:

• Excellence

• Honesty and Integrity

• Mutual Respect and Teamwork

• Caring and Compassion

• Commitment to Patient Safety

• Continuous Improvement

• Stewardship of Resources

• Access to Care

Honors & Awards

John Muir Health is committed to providing quality health care for the community. The awards we receive each year reflect these ongoing efforts.

• John Muir Medical Center, Concord and John Muir Medical Center, Walnut Creek are two of only three California hospitals to have received the American Heart Association/American Stroke Association's Get With the Guidelines SM (GWTG) program Triple Performance Achievement award.

• U.S. News & World Report ranked John Muir Medical Center, Concord and John Muir Medical Center, Walnut Creek as two of the nation's top hospitals in its annual list of America's Best Hospitals.

• Our two medical centers have also been recognized as the Best of the Best Family Favorite Hospitals by BayArea Parent readers.

• With one of the Bay Area's largest and most comprehensive orthopedic programs, John Muir Health is recognized for providing the latest technology and innovative treatment options, from minimally invasive techniques for total hip and knee replacement to advanced traumatic reconstruction.

• John Muir Health is a regional leader in diagnosing and treating gastrointestinal disorders. We offer technologically-advanced treatments such as minimally invasive colorectal surgery, liver resections, small and large bowel procedures, stomach, esophageal, pancreatic, duodenal and other digestive system procedures.

• John Muir Medical Center, Concord has joined John Muir Medical Center, Walnut Creek in achieving the prestigious Magnet designation from the American Nurse Credentialing Center.  Ours are the only hospitals in the East Bay area and two of just 21 in the entire state to receive this recognition. This also places our hospitals in the top seven percent of all hospitals in the country.


Benefits

We understand that when it comes to benefits, one size doesn't fit all. That's why we've designed a flexible and comprehensive employee benefits program with your individual and family needs in mind. This program includes:

•  Medical, Dental, Vision

• Life Insurance & Supplemental Life Insurance

• Dependent Life Insurance

• Accidental Death & Dismemberment Insurance

• Long Term Disability

• Health Care & Dependent Care Reimbursement Accounts

• Voluntary Benefits (legal, auto, pet and long term care insurance)

• Paid Time Off

• Pension Plan

• Tax-Sheltered Annuity

• Retiree Health Savings Plan

• Career Development Programs

• Health Promotion Benefits

• Credit Union

• Employee Discounts

• Employee Recreation Activities

We offer a highly competitive, market-driven compensation package, which considers the East Bay's cost of living. Salary ranges are constantly reviewed and adjusted to remain competitive. And because we recognize the critical role our employees play in our success, we've created incentive programs so they share in our financial rewards.

Note: Compensation and benefit packages may vary by entity or by collective bargaining agreement.

Rewards & Recognition Programs

Rewards & Recognition Programs

We're proud of the superb patient care our employees provide. We strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. That's why we have many unique rewards and recognition programs to thank our employees for the outstanding efforts they make every day.

Here are just a few programs currently in place:

Employee of the Month/Employee of the Year

Each month and at year-end, employees nominate and vote for Employee of the Month and Employee of the Year. While these programs vary by campus, there is public recognition and monetary rewards for these special individuals.

Nurse of the Year

Our nursing personnel nominate and vote for Nurse of the year. Again, while this reward program varies by entity, public recognition and monetary rewards are just some of the acknowledgments they receive.

Annual Service Awards for 5, 10, 15, 20, 25, 30, 35 Years of Service

We're proud to have a strong, tenured staff at John Muir Health. Each year we hold a formal Annual Service Awards Banquet honoring our employees who reach these important career milestones. Each employee and their guest are treated to a formal dinner and receive their personally selected awards gifts.

Success Sharing Program

At John Muir Health we recognize the significant contribution employees make towards our financial success. As a result, we have a Success-Sharing Program that rewards employees for the performance of John Muir Health. Where the organization performs better than budget for the year, we share those successes after year end close by giving cash to employees.

Nurses Week/Hospital Week Celebration Barbeque

This week is devoted to thanking our hard working nurses and healthcare providers for the incredible contribution they make to our community. Our nurses enjoy special events, speakers and a lunch. Our John Muir Health employees can partake of culinary delights, including a barbeque.

Holiday Happenings

The holidays are a time of festivities and fun. Employees are served an annual holiday breakfast or dinner by the management staff while they listen to the beautiful voices of our own John Muir Health Chorus.

E.S.P. (Employee Suggestion Program)

Employees are encouraged to cash in on their creativity by sharing their ideas for cost savings, increased revenue, improving patient/employee safety or improving quality and efficiency. Employees can win cash awards of up to 15 percent of quantifiable cost savings or increase in revenue, up to $25,000.

Department Recognition Programs

The management team at John Muir Health is encouraged to recognize and reward employees for their achievements every day. Department-sponsored recognition programs are tailored to the nature of the work and speak to the individual culture of each department.

Spontaneous recognition events

We go out of our way to recognize and celebrate our employees' successes, such as high clinical quality scores, wonderful patient satisfaction scores, outstanding TJC accreditation results, and medical center employee birthdays.