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Sales Associate, Madewell, The Point
J.Crew Group, Inc. | El Segundo, California
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Job Description

THE Madewell Sales associate

Hourly Part-Time


What The Role Is All About


Our Sales Associates:

  • Deliver amazing service and build sales by styling and wardrobing each customer based on their needs.
  • Connect with multiple customers at a time, making things quick and easy.
  • Utilize knowledge and skills garnered from requisite training | fit sessions.
  • Know their neighborhood: the events, artists, local influencers and style-makers.
  • Are multi-taskers, jumping into any activity as needed to support the business.
  • Share feedback, ideas and insights with the management team.


What We Expect FROM YOU


  • Friendly, helpful and always smiling, for starters.
  • Customer focused.
  • Curious and courageous: ask great questions and listen intently.
  • Artful and inspirational, because how it’s put together is what’s important.
  • Be the best at what you do by achieving all your goals.
  • Bring your smarts; we want thinkers who do the right thing (we’re allergic to lots of policies + procedures).
  • Pride in your appearance and your store.
  • Technologically savvy while at the same time knowing that devices don’t dominate dialogue.
  • A track record of working productively on a diverse team.


How We Measure Results


  • Achieve daily sales and KPI goals as assigned.
  • Participate in team efforts to drive incremental denim sales.
  • Capture | create profiles during each transaction to increase customer loyalty (except California + Massachusetts).
  • Achieve or exceed task-specific time standards.
  • Complete training with flying colors.


Fine Print


Our Sales Associates:

  • Are at least 18 years old.
  • Speak confidently and communicate effectively.
  • Process information and operate store systems accurately.
  • Are available when we’re busy - nights, weekends, and holidays.
  • Can bend, reach, stretch as well as lift, carry and move at least 40 pounds |18 kilos.
  • Can move around the store with ease and be accessible to customers.
  • Assist with maintaining store standards and processing | replenishing merchandise when necessary.


We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

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