No experience
Employment Type:
Full time
Job Category:
Project Management
Project Coordinator, US Mail (13376)
(This job is no longer available)
ipsos | Chicago, IL
Grad Date

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Job Description

Ipsos Direct - NA Mail are the mail experts working closely with our clients and colleagues in North America to execute close to 600 mail or paper related projects annually. We have teams in Chicago, Long Island and Toronto with expertise in mail execution to service the US and Canadian market place. The expertise to execute mail fulfillment and then capture data from returned surveys both flawlessly and within expected time frames lies within our organization. We are currently seeking someone to join our team in Chicago.

Project Coordinator, Data Capture

Position Summary

The Project Manager is responsible for managing and scheduling the work required to meet specific daily data deliveries using Ipsos data capture software. As Project Manager you will be also responsible for scheduling staff required to scan documents and process all scanned documents through the scanning software. The Project Manager is expected to be able to manage the work independently and prioritize own workload as well as workload of others. The Project a will be responsible for finalizing all completed batches for Quality Assurance and will work closely with the Quality Assurance Analyst daily to ensure that all project objectives are met. Position also assists in training all new operators in data entry, verification of data, and data checking.

Key Responsibilities

* Finalize all completed data batches
* Work with Quality Assurance Analyst to resolve any problems or inconsistencies
* Assist in the training of all Data Entry Operators.
* Complete test batches, or delegate to data entry operators and finalize.
* Adjust workload and prioritize to meet deadlines and special requests, thus ensuring that agreed-upon deadlines are met.
* Import data
* Perform Kofax verification and export using Batch Manager
* set up and implement new, daily and ongoing assignments with appropriate Data Entry Operators
* Ensure that client needs, and project objectives are consistently met
* Reconcile data daily - scanned count by job versus import in data capture software count
* Work closely with team members to ensure company policies are followed
* Manage the team's workload to ensure constant and proper coverage

Ideal Candidate has the following skills and experience

* High School diploma, college degree preferred and/or applicable business experience
* Advanced computer usage. Microsoft office products mandatory
* Knowledge of Outlook, Excel, and Word
* OCR (Optical Character Recognition) software preferred

* Strong oral and written communication skills
* Excellent strategic and operational problem solver
* Imaging and/or mail project management experience strongly recommended
* Project management experience with attention to deadlines and priorities
* Ability to actively manage multiple tasks and team workflow

Ipsos Makes a Difference

Our people see to that. We attract the best talent and serve the best clients. Ipsos offers a dynamic work environment where your talents are nurtured, and your skills are enriched. We encourage initiative, innovation and risk-taking to further develop our business and our people. We are enthusiastic, confident and results oriented which is why our clients come to us. That's what makes us proud to be Ipsos.

Ipsos is an Equal Opportunity Employer.

We thank all applicants; however only those short-listed for an interview will be contacted.