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Employment Type:
Full time
Job Category:
Customer Service
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Service Person
International Paper | Kirby, Texas
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Job Description



International Paper San Antonio Central Container is a Box Manufacturing Facility located in San Antonio, TX.


Position:  Service Person            

Shift:  7am-3pm/3pm-11pm (Rotates Every Week), 11pm-7am (Does Not Rotate)-This position will be Rotating Shifts.

Pay:  $14.65/hr (First 90 Days, then $18.46/hr)

Type of Business:  Box Manufacturing Facility


Service Person is the Entry Level position on a Converting Machine located in a Box Manufacturing Facility.


Service Employees set up, run, and clean up the printing converting equipment.


Service Positions report to the Converting Supervisor for the shift to which they are assigned. 

Service Positions also follow the direction of the operator of the crew to which they are assigned.


Primary Service duties / responsibilities include:


            -  following all safety rules and practices;

            -  learning customer requirements and specifications by reading factory work orders, print cards, and design specifications;

            -  coordinating activities with other machine crew members to efficiently set up and run orders;

            -  maintaining quality and production standards as required by the company;

            -  performing set up functions as directed by the operator; such as removing and attaching cutting dies, zeroing and opening / closing the machine, raising, autosetting, and lowering the prefeeder, setting the stacker and counter-ejector portions of the machine, recovering ink and washing ink filters, installing inks, cleaning, setting, and adjusting the glue application system, and completing paperwork, while continuously balancing work with the operator;

            -  continually monitoring the quality and quantity of production;

            -  using available time to prepare for set ups and runs by obtaining protection sheets, obtaining and asiding tooling, ink, and other supplies, and tearing apart pallet cards;

            -  performing assigned clean up functions, such as blowing down the machine, wiping off shafts, cleaning ink systems, vacuuming and sweeping the machine area, and picking up and asiding miscellaneous scrap;

            -  performing minor cutting die repairs;

            -  performing quality inspections and tests, and recording findings;

            -  learning operator duties and responsibilities;

            -  following prescribed practices in all circumstances; and

            -  performing other duties as assigned by supervision.


The qualifications for Service are the ability to perform the duties / responsibilities of the job with or without accommodation; the ability to read, write, and speak English; the ability to accurately read a measuring tape and ruler; the ability to use basic shop math; the ability to learn; and the ability to follow instructions, ask questions, and work effectively as a member of a team.

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